HÔTEL LE PALAIS GALLIEN ^{* * * * *}

We had an absolutely fabulous stay at Hotel Le Palais Gallien. We stayed at the beginning and end of our river boat cruise. We were celebrating our 40th wedding anniversary and they gave us an upgrade for our first night to a beautiful suite. Both of the rooms were beautiful and comfortable.

The staff is amazing. They are extremely professional and well trained. They did everything possible to ensure we were happy with our stay. I especially want to thank Lorilai and Jordi. They were both extremely helpful and made us feel welcomed from the minute we entered the hotel to the minute we left.

We ate dinner the first night we stayed at the hotel restaurant, Le Cercle de Montaigne. This was one of the best meals we had during our 3 weeks in Europe. The restaurant is lovely and intimate. The staff is attentive without hovering. I had the fillet and my Husband had the wagyu beef. Both were delicious, but the wagyu was exceptional. We also spent some time at the rooftop bar during our second visit. This is a lovely space too and the staff is also very helpful. We had breakfast in their lovely dining area that opens onto a beautiful outdoor space. Fruit, breads, and cheeses were served buffet style, and you order a hot meal from a menu. All of it was fresh and delicious.

I highly recommend that you stay at Hotel Le Palais Gallien when in Bordeaux and take advantage of all that the hotel has to offer. We will certainly stay there again if we have the good fortune to return to Bordeaux.

Our suite, in the newer part of the hotel, was large, but poorly laid out with space in all the wrong places. For example, there was a nice living room, but the bedroom was small and it was difficult to walk around the bed when a suitcase is set up on the luggage bench. There was a large, awkward armoire in the bedroom. It was difficult to open the doors and they didn't stay open. In the bathroom, two sinks crowded the counter, leaving no counter space. There was a small, cheap makeup mirror, but there was so little room on the bathroom counter it couldn't be used.||There was the smell of dampness in the room and there seemed to be some mold in the bathroom. The curtains were flimsy and poor quality. The towels and bathrobes were also poor quality.||Our room was at street level and we heard motorcycle noise, conversations from people on the street, and the noise of garbage being dumped into bins.||The hotel is on a rather dull street with no cafes or restaurants.||Overall there was the feeling that the hotel was cutting corners. We were a couple and were welcomed with three pieces of fruit (not a fruit basket) and one plate and one set of silverware. This is a wine area, but we thought it poor not to offer a complimentary bottle of wine.||The courtyard with the pool is lovely, but it didn't make up for a rather uncomfortable suite which was not worthy of five stars. The best feature was the very nice doorman who welcomed us on our comings and goings.

Beautiful hotel with spacious rooms and super friendly and helpful staff! They were even kind enough to decorate our room and leave birthday cake for my husband's birthday. Hotel is in a quiet area about 15 minutes (walking) outside of the city center. We did not mind the walk. We would stay here again.

Le bonheur à l etat pur après le massage et ensuite brunch au bord de la piscine

This was our first time to Bordeaux. We stayed 4 nights at this lovely hotel. The staff was exceptional (thank you for decorating our room for my husband's birthday and leaving a piece of cake for him in the fridge!). This is a quiet, residential area about 15 minutes to walk to the city center. We enjoyed the location and the walk into town. We would stay here again.