HILTON GARDEN INN * * * *
宾馆
€€
4.5/5
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一家位于波尔多的四星级酒店，提供物美价廉的服务，有一家餐厅，一个葡萄酒酒吧和一个服装角。
这家四星级设计酒店位于前哈勒-德巴-蓬桑（Halle Debat-Ponsan），有很多优势：它距离波尔多圣让（Bordeaux Saint-Jean）火车站和公共交通5分钟。现代化的房间装饰得很有品位，而套房则拥有极好的城市景观。巴贝特概念店是一个餐厅，一个葡萄酒酒吧，一个服装角和一个艺术画廊......它可以全天从酒店直接进入，并提供各种餐饮服务。有待发现!
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成员的意见HILTON GARDEN INN
4.5/5
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于一月 2024
Super hôtel , service impeccable, très sympathique et serviable
访问于一月 2024
Dear all,
My Experience at the Hilton Garden Inn in Bordeaux was a nightmare to say the least. During the second day of my stay at this hotel, I returned from a full day of working as this was a business trip to find my card not working on the lock. When the receptionist explained that my lock had been broken, I proceeded to find that all of my money had been stolen. The hotel not only did they not provide me with a secure door, but proceeded to allow people into my room without my concent. Moving on, after the incident was reported, the hotel managers chose not to help me, but disrespectfully accuse me of having no proof, even if they spotted multiple people in my room without my knowledge. This was a clear case of theft, in which the hotel didnt offer any assistance, but only disrespectful suspicion on my part. A similar incident was reported 2 months ago,where jewerly was stolen. I urge you not to visit this hotel, as it is clearly an unsafe environment where there is a pattern of theft for which the hotel knowingly allows. From the general manager to the reception manager they all only offered condescending comments and 0 customer service. Antonin, the reception manager went further, telling me to go to the police station, emphasizing that the wait is 5 hours. To me, a foreigner, on a business trip there to work.
My Experience at the Hilton Garden Inn in Bordeaux was a nightmare to say the least. During the second day of my stay at this hotel, I returned from a full day of working as this was a business trip to find my card not working on the lock. When the receptionist explained that my lock had been broken, I proceeded to find that all of my money had been stolen. The hotel not only did they not provide me with a secure door, but proceeded to allow people into my room without my concent. Moving on, after the incident was reported, the hotel managers chose not to help me, but disrespectfully accuse me of having no proof, even if they spotted multiple people in my room without my knowledge. This was a clear case of theft, in which the hotel didnt offer any assistance, but only disrespectful suspicion on my part. A similar incident was reported 2 months ago,where jewerly was stolen. I urge you not to visit this hotel, as it is clearly an unsafe environment where there is a pattern of theft for which the hotel knowingly allows. From the general manager to the reception manager they all only offered condescending comments and 0 customer service. Antonin, the reception manager went further, telling me to go to the police station, emphasizing that the wait is 5 hours. To me, a foreigner, on a business trip there to work.
访问于一月 2024
Great service.....Rest Babette was excellent...and Food court across the Hotel was a good surprise on the stay.
访问于一月 2024
La team est magnifique!!
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Despite booking a double room nearly 2 weeks in advance, we ended up with a small Queen room, which only had a 150cm bed. Not the end of the World, but it turned out that the mattress was simply awful, such that both got backache.
We changed Hotels as soon as it was practical to do so.
Spacious multi purpose dining room serves good quality simple food from a daily menu. Modest portion sizes.