返校详情 HILTON SHREVEPORT

avis_word HILTON SHREVEPORT 什里夫波特 - 波西尔城

成员的意见HILTON SHREVEPORT

3.2/5
23 通知
发送回复
质量/价格比
地点
洁净度
设置/氛围
服务

以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。

您已经为该机构留下评论，该评论已由Petit Futé团队验证。 您已经提交了对该机构的评论，正在等待验证，一旦验证通过，您将收到一封电子邮件。
Shirley H.
Shirley H.
访问于四月 2024
Hiltons are known for their soft amazing bedding and wonderful pillows. The bedding here is scratchy and the pillows are like rocks. I took the bottom sheet off thinking the mattress cover would be softer and it was horribly stained. The old dingy comforter was placed between 2 flat sheets. The main focus of a hotel should be a comfy bed. Needless to say, my night was not restful at all. This hotel has gone downhill. I’m a Hilton Honors member and have never had this experience before. I was in 1109 if a hotel employee needs verification of my comment.
阅读更多
KA A.
KA A.
访问于四月 2024
If possible, avoid staying at this place. The front desk people are pretty bad at customer service. Kay was really good and the other male associate was awesome. But rest all are the worst. Being a diamond member is a curse at this hotel. Valarie the GM needs to review the service provided to customers. Never again at this place. They are pretty bad and service is worst.
阅读更多
After H.
After H.
访问于四月 2024
This place was clean with great location....
阅读更多
Sibyl C.
Sibyl C.
访问于三月 2024
I have stayed @ this property for years! Great customer service has been non existent (front desk) until….. Kendra Miller came on board!! What an exceptional addition to your staff. Kendra’s customer service skills are impeccable!!! she goes over and beyond. For the first time in years. My checkin and stay.. was truly enjoyable!
阅读更多
SkyeDen S.
SkyeDen S.
访问于三月 2024
I wanted to give a 4 star rating for the service. However Kendra, Kay, Randy were too amazing to let one apple spoil the great bunch. I appreciate them being professional and accomodating.
阅读更多
RC L.
RC L.
访问于三月 2024
Hotel requires a $25 early check in if you don’t use app. Parking is valet only but regular parking is available but they have to give you a single use card to get in and out this will not be a place I will be staying g at again in the area. Easier to stay at Hilton properties by airport cheaper and no parking issues. Nicer people too. I spent 120,000 last year at Hilton properties and this is one of the e worse cs I have had to deal with.
阅读更多
Trevor O.
Trevor O.
访问于三月 2024
Does not allow for late checkout even when you're Gold status or higher. Would recommend a different Hilton.
阅读更多
Will S.
Will S.
访问于三月 2024
I mean it’s just a Hilton. Mattresses and pillows are good, room was clean, AC worked great. Unfortunately most of the staff was rude and seemed inconvenienced whenever you ask for something. Stayed here three times as a Diamond member and have never been offered or given an upgrade.
阅读更多
Dan M.
Dan M.
访问于三月 2024
Nice hotel
Location pretty good
Mixed experience with 2 times at front desk
Starbucks on sight
阅读更多
Terry W.
Terry W.
访问于三月 2024
I just never have liked being in a hotel downtown in any city. It was a national sales meeting, so I was not my choice
阅读更多
Floyd G.
Floyd G.
访问于三月 2024
No complaints. It was expensive but a cheer convention was going on so maybe that's why. IDK.
阅读更多
Christopher M.
Christopher M.
访问于三月 2024
Loved everything about Downtown Shreveport Louisiana
阅读更多
Angela B.
Angela B.
访问于三月 2024
We were here for a competition at the convention center. Location is amazing! Rooms are nice. The biggest issue was understaffing for the occupancy. Service was poor due to not enough staffing anywhere. We sat for breakfast Sunday at 9:30am and after 30 minutes waiting for a server to acknowledge us, we left. Additionally, the elevators were not working several times throughout the weekend and we were on the 11th floor. We learned from other guests that have been at this hotel several times that the elevators are a problem every time they have stayed here. Again, knowing the occupancy would be high, there should have been preventative measures taken to ensure elevators were working.
阅读更多
Amy B.
Amy B.
访问于三月 2024
Didn't stay at hotel. Attended World of Wheels
阅读更多
Haskell B.
Haskell B.
访问于三月 2024
Great hotel
阅读更多
Drew S.
Drew S.
访问于三月 2024
The people behind the desk are rude, make their own rules, and are disrespectful. Especially the Nigeria guy or whatever race he is.

Put a giant sticker on our car when we were juat checking in.
阅读更多
Bonnie B.
Bonnie B.
访问于二月 2024
My only complaints were the noise level....there was some kind of dance / cheer thing going on,and there was no room anywhere down around the lobby.
阅读更多
Gail S.
Gail S.
访问于二月 2024
My husband and I checked into the hotel yesterday. Being a HH Diamond member, I was upgraded to a junior suite -- fabulous room and wonderful view. Bed was very comfortable, but the pillows were somewhat soft. Great shower (had rainshower effect). Breakfast buffet was delicious....everything very fresh!!
阅读更多
Robert L.
Robert L.
访问于二月 2024
This is an absolute disaster! It is not consistent with the Hilton brand. The room has only been cleaned 1 day out of the 6 days of paying full price for a room. Valet service is spotty as well. The only reasonable functioning part of the hotel is the restaurant. Unfortunately, the convenience of the location is outweighed by the extremely poor cleaning. I am a Hilton Gold member and have not had similar experiences at other Hilton properties. This location is very poorly managed.
阅读更多
Itzel F.
Itzel F.
访问于二月 2024
Marion the lady in the front desk was so rude to me when I was checking in to the hotel. She looked bothered by me being there and having smart remarks about the questions I had. I wish there was corrective action on the company’s behalf so nobody else experiences what I experienced
阅读更多
Vincent F.
Vincent F.
访问于二月 2024
I stay at Hilton Shreveport when visiting family. This visit has been problematic due to poor room cleaning, 23 Feb-present! The linens were pulled and the bathroom was not serviced. The hotel did notify us that due to limited staff there would be no service one day, but the second day we were not notified. This is very uncharacteristic so I hope the hotel can fix the lack of staff. I will say, the gentlemen (night shift maintenance staff) who was sent to correct our room issues was very professional! I asked that a Manager give me a call but haven’t heard but I’ve been texting personnel from the hotel staff to give feedback on my concerns.
阅读更多
Traci A.
Traci A.
访问于二月 2024
We got put in a room that I felt was definitely not deep cleaned. There was hair in the shower and something sticky on the carpet. The water pressure and hot water was almost nonexistent. Not the worst place I’ve ever stayed by far but definitely think more attention should be paid to cleaning. At least get the cob webs off the bathroom ceiling.
阅读更多
latrice r.
latrice r.
访问于二月 2024
I had lunch at River and Rye, I had the pasta dish, it was absolutely delicious
阅读更多

HILTON SHREVEPORT

到达和联系

Carte de l'emplacement de l'établissement
104, Market Street, 什里夫波特 - 波西尔城, 美国 在地图上看到
+1 318 698 0900
改进本页
发送回复