HILTON SHREVEPORT
宾馆
€€€
3.2/5
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您可以在什里夫波特的中心地带，在河滨区享受奢华的待遇。酒店紧邻会展中心。酒店有313间客房，是一家设施完备的酒店，提供多种服务。我们注意到的是一个很好的餐厅，它在整个白天和晚上都在营业。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见HILTON SHREVEPORT
3.2/5
23 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于2024-04
Hiltons are known for their soft amazing bedding and wonderful pillows. The bedding here is scratchy and the pillows are like rocks. I took the bottom sheet off thinking the mattress cover would be softer and it was horribly stained. The old dingy comforter was placed between 2 flat sheets. The main focus of a hotel should be a comfy bed. Needless to say, my night was not restful at all. This hotel has gone downhill. I’m a Hilton Honors member and have never had this experience before. I was in 1109 if a hotel employee needs verification of my comment.
访问于2024-04
If possible, avoid staying at this place. The front desk people are pretty bad at customer service. Kay was really good and the other male associate was awesome. But rest all are the worst. Being a diamond member is a curse at this hotel. Valarie the GM needs to review the service provided to customers. Never again at this place. They are pretty bad and service is worst.
访问于2024-04
This place was clean with great location....
访问于2024-03
I have stayed @ this property for years! Great customer service has been non existent (front desk) until….. Kendra Miller came on board!! What an exceptional addition to your staff. Kendra’s customer service skills are impeccable!!! she goes over and beyond. For the first time in years. My checkin and stay.. was truly enjoyable!
访问于2024-03
I wanted to give a 4 star rating for the service. However Kendra, Kay, Randy were too amazing to let one apple spoil the great bunch. I appreciate them being professional and accomodating.