COMPANHIA DAS CULTURAS
床位和早餐
€€€
4.4/5
2025
推荐
2025
一个有品位的酒店,有设计的家具和艺术品,位于Castro Marim。
不要被骗了,这个圆形的建筑并不是一个面包炉,在圆顶之下是一个土耳其浴室。酒店位于一个古老的农场,你所看到的一切都是从现有的建筑中重建起来的,从古老的橄榄榨汁机到羊圈和动物收容所。这座占地40公顷的庄园至少可以追溯到1756年,并且已经是第七代的家族所有权。从设计师的家具到艺术品和当地工匠的作品,每个角落都体现出良好的品味。
你知道吗? 本评论由我们的专业作者撰写。
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成员的意见COMPANHIA DAS CULTURAS
4.4/5
8 通知
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以下评分和评论反映的是会员的主观意见,而非 The Little Witty 的观点。
Restaurant très recommandé avec des produits bio locaux et de permaculture.
From the moment we booked the spa, it was evident that communication was an issue with a lack of clarity around dates, times and the itinerary for the day. Even after seemingly resolving the booking confusion, the staff failed to communicate the spa's services and offerings effectively. I was left in the dark about what to expect from my treatment, and the lack of information made me uneasy.
Disorganization was another problem. The staff werent around, and when we wanted to speak to the manager we werent able to for 2 to 3 hours because they were having a driving lesson. When we did finally speak to the manager they disregarded the issues.
We had booked the hammam, massage and yoga package. The massage was AMAZING, a fantasic masseuse (although the table was very creaky), and the yoga teacher was excellent. However, the Hammam booking was poorly communicated and when we tried to use it, it was being cleaned so were unable to do so.
To top it off, the spa botched the food order. We had requested a specific meal to be served after our treatments (via email, due to dietary requirements), but they hadnt done it. It was as if the order had been entirely disregarded. This only added to the growing list of disappointments during the spa day. This was unfortunate as the food we did have was delicious.
In the end, the experience at was marred by poor communication, disorganized staff, and a food service that missed the mark. It's disheartening to see such a promising establishment fail to meet basic customer service expectations.