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avis_word HILTON NORTHOLME RESORT AND SPA 辽宁省
成员的意见HILTON NORTHOLME RESORT AND SPA
4.7/5
146 通知
质量/价格比
地点
洁净度
设置/氛围
服务
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于十一月 2023
Rückblick Hilton Northolme
das kleinste Hilton Resort der Welt überzeugt mit großen Zimmern, einem guten Service und kulinarischer Abwechslung.
Auch die Lage war für uns perfekt. An den kleinen Buchten/Stränden des Hotels kann man gut baden und schnorcheln.
Die Strände sind exklusiv für die Hotelgäste.
Das Frühstück geht A‘la Carte und als Büffet. Es ist gut und abwechslungsreich.
Die Restaurants und die Bars kann man mit gutem Gewissen empfehlen. Uns hat es sehr gut geschmeckt dort.
Der SPA wird von der Firma Eforea geführt. Die selbe Firma führt den Spa auf Silhouette (Hilton Labriz) . Der SPA-Bereich ist eher klein aber sehr gemütlich und bietet atemberaubende Ausblicke aufs Meer. Preislich fanden wir die Angebote ziemlich human.
Als Diamond Member bekommt man zusätzlich zu den übrigen Benefits, Getränkegutscheine (2 Weingläser, 2 Local-Cocktails, 2 Wasser beim Essen). Im SPA bekommt man 15% Rabatt.
Wir hatten ein Zimmer (Nummer 406) mit Pool an der ersten Reihe (Signature Grand Ocean Pool Villa). Es war traumhaft. Wir würden diese Zimmerkategorie wieder buchen.
das kleinste Hilton Resort der Welt überzeugt mit großen Zimmern, einem guten Service und kulinarischer Abwechslung.
Auch die Lage war für uns perfekt. An den kleinen Buchten/Stränden des Hotels kann man gut baden und schnorcheln.
Die Strände sind exklusiv für die Hotelgäste.
Das Frühstück geht A‘la Carte und als Büffet. Es ist gut und abwechslungsreich.
Die Restaurants und die Bars kann man mit gutem Gewissen empfehlen. Uns hat es sehr gut geschmeckt dort.
Der SPA wird von der Firma Eforea geführt. Die selbe Firma führt den Spa auf Silhouette (Hilton Labriz) . Der SPA-Bereich ist eher klein aber sehr gemütlich und bietet atemberaubende Ausblicke aufs Meer. Preislich fanden wir die Angebote ziemlich human.
Als Diamond Member bekommt man zusätzlich zu den übrigen Benefits, Getränkegutscheine (2 Weingläser, 2 Local-Cocktails, 2 Wasser beim Essen). Im SPA bekommt man 15% Rabatt.
Wir hatten ein Zimmer (Nummer 406) mit Pool an der ersten Reihe (Signature Grand Ocean Pool Villa). Es war traumhaft. Wir würden diese Zimmerkategorie wieder buchen.
HILTON NORTHOLME RESORT AND SPA
经理
01/12/2023 à07:22
Dear Is_viajeros,
Thank you for leaving such a fantastic review!
We are thrilled to hear that you enjoyed the various offerings at Hilton Seychelles Northolme Resort & Spa and that you were able to make the most out of your Hilton Honors Diamond Member status!
Your appreciation for the Signature Grand Ocean Pool Villa, with its stunning Indian Ocean views and intimate ambiance, is wonderful to hear.
We are incredibly grateful for your kind words and eagerly anticipate welcoming you back to experience one of our Signature Grand Ocean Pool Villas in the future!
Best wishes,
Pia Pool
Marketing Executive
Thank you for leaving such a fantastic review!
We are thrilled to hear that you enjoyed the various offerings at Hilton Seychelles Northolme Resort & Spa and that you were able to make the most out of your Hilton Honors Diamond Member status!
Your appreciation for the Signature Grand Ocean Pool Villa, with its stunning Indian Ocean views and intimate ambiance, is wonderful to hear.
We are incredibly grateful for your kind words and eagerly anticipate welcoming you back to experience one of our Signature Grand Ocean Pool Villas in the future!
Best wishes,
Pia Pool
Marketing Executive
访问于十一月 2023
Hotel pieknie polozony, obrosniety sama zielenia, na wzgorzu, z bardzo ladnym widokiem na stolice i ocean. Plaze bardzo kameralne, srednio po 50m szerokosci, wiec moze to kogos kto poszukuje pieknej plazy na Seszelach rozczarowac, ale sa za to bardzo urokliwe. Nie polozymy sie na plazy na lezaku bo jest zbyt mala. Serwis i obsluga bardzo mila. Sniadania wspaniale, wyciskane soki, dania z menu. Kolacje rowniez smaczne. Jeden basen ale okolo 25 miejsc do lezenia a hotel ma lacznie 56 pokoi w tym niektore z prywatnymi basenami wiec miejsc przy basenie dla kazdego wystarczy. Bardzo kameralny. Muzyka na zywo codziennie w barze, na bardzo dobrym poziomie. Ogolnie bardzo polecamy na kilka dni na Mahe.
HILTON NORTHOLME RESORT AND SPA
经理
01/12/2023 à07:06
Dear Rafus1004,
We are delighted to hear that you had a fantastic stay at Hilton Seychelles Northolme Resort & Spa!
It is always a pleasure to know that our valued guests are satisfied with our offerings, including the stunning natural setting and intimate atmosphere. We are thrilled to hear that you enjoyed the diverse breakfast and dinner options and highly recommend trying one of our local curries during breakfast on your next visit.
We are grateful for your kind words and we hope to have the opportunity to host you again soon!
Best regards,
Pia Pool
Marketing Executive
We are delighted to hear that you had a fantastic stay at Hilton Seychelles Northolme Resort & Spa!
It is always a pleasure to know that our valued guests are satisfied with our offerings, including the stunning natural setting and intimate atmosphere. We are thrilled to hear that you enjoyed the diverse breakfast and dinner options and highly recommend trying one of our local curries during breakfast on your next visit.
We are grateful for your kind words and we hope to have the opportunity to host you again soon!
Best regards,
Pia Pool
Marketing Executive
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访问于十一月 2023
Outstanding visit to Ocean View bar! Jomy’s service was exceptional, deserving a full 5 stars. Highly recommend for a great atmosphere and top-notch hospitality.
HILTON NORTHOLME RESORT AND SPA
经理
01/12/2023 à06:47
Dear Filipe,
We are thrilled to hear that you had such a positive experience during your visit to the Ocean View Bar and appreciate your recognition of Jomy's exceptional service! We are glad that we were able to showcase the light and warmth of hospitality that we are known for.
Thank you for recommending our Ocean View Bar. We hope to have the pleasure of welcoming you back in the future!
Best regards,
Pia Pool
Marketing Executive
We are thrilled to hear that you had such a positive experience during your visit to the Ocean View Bar and appreciate your recognition of Jomy's exceptional service! We are glad that we were able to showcase the light and warmth of hospitality that we are known for.
Thank you for recommending our Ocean View Bar. We hope to have the pleasure of welcoming you back in the future!
Best regards,
Pia Pool
Marketing Executive
访问于十一月 2023
Absolutely great well maintained property with amazing location. They treat you with care despite being busy.
Surprised us with a small pancake dish on departure morning. Have a rare tree in property and great views from mahe restaurant.
Also, has some decent options nearby for activities and food
Surprised us with a small pancake dish on departure morning. Have a rare tree in property and great views from mahe restaurant.
Also, has some decent options nearby for activities and food
访问于十一月 2023
Great atmosphere, delicious food, and friendly staff. My experience was 10/10
HILTON NORTHOLME RESORT AND SPA
经理
24/11/2023 à09:16
Dear Ta O,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed the atmosphere, delicious food, and the friendliness of our team members during your visit. Achieving a 10/10 experience is what we strive for, and we're delighted that we could provide that for you!
We hope to welcome you back soon for another fantastic dining experience!
Best regards,
Pia Pool
Marketing Executive
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed the atmosphere, delicious food, and the friendliness of our team members during your visit. Achieving a 10/10 experience is what we strive for, and we're delighted that we could provide that for you!
We hope to welcome you back soon for another fantastic dining experience!
Best regards,
Pia Pool
Marketing Executive
访问于十一月 2023
호텔이 비싼만큼 밥도 맛있었고 편의시설도 대만족이였다! 맨처음에 방이 에어컨도 안되고 수영장 순환이 안되서 덥고 더러웠고 그거 수리하는데 시간이 엄청걸렸음. 그때문인지 레이트체크아웃해주심! 호텔자체내에 쉴수있는공간이 있어서 너무 좋음!
일찍나와서 거기서 앉아서 쉼. 물이나 커피도 마실수있다
일찍나와서 거기서 앉아서 쉼. 물이나 커피도 마실수있다
HILTON NORTHOLME RESORT AND SPA
经理
20/11/2023 à13:11
Dear 아이찡,
Thank you for your feedback. We're delighted you enjoyed our delicious food and amenities. We apologize for the initial issues with the room temperature and pool circulation, and we appreciate your patience as we resolved them.
We're glad you found our hotel a relaxing space and that you could enjoy a late check-out. We hope to welcome you back for an even better experience next time.
Warm regards,
Pia Pool
Marketing Executive
Thank you for your feedback. We're delighted you enjoyed our delicious food and amenities. We apologize for the initial issues with the room temperature and pool circulation, and we appreciate your patience as we resolved them.
We're glad you found our hotel a relaxing space and that you could enjoy a late check-out. We hope to welcome you back for an even better experience next time.
Warm regards,
Pia Pool
Marketing Executive
访问于十一月 2023
The Hilton Northolme has in effect annexed all access to the little Northolme beach. In Seychelles, all beaches even those occupied by hotels, allow or enable access to the public. Visitors are normally free to have a coffee at the hotel, or to buy something at the boutique, and to go to the beach. However the Hilton Northolme enforces a policy of exclusion which we personally find detestable: no children under 13 are allowed to the beach. Years ago, we went to this hotel for a snack and swam at the beach. We returned another year, after it had become a Hilton. We were always able to access the beach. But in November 2023, we returned for the third time. We waited as our request to have a drink at the Ocean View Bar and to go to the beach was passed on to three officials. Finally, a fourth, a bouncer, came to regret with a deprecating smile, that we were not allowed to access the beach, the reason being that our group of four included one nine year old child. We learned that this hotel enforces an anti-children policy. A couple behind us wanting a coffee were, we suppose, allowed through. We are scandalised by this treatment of us. We think that the Hilton Northolme should banish their anti-children policy, for humane reasons, and to ensure a good relationship with potential clients, as well as to respect the Seychelles principle that no hotel can monopolize in effect, access to the beach.
访问于十一月 2023
Unsere Villa hatte ca. 85qm, war etwas in die Jahre gekommen.
Niemand sollte hier HP buchen, da die Diner-Pauschale von 69 € (für 3 Gänge) viel höher ist, als a la carte. Es ist ausschließlich Wasser inkl., keine Softdrinks, kein Wein. Der preiswerteste Weiswein kostet fast 47 €.
Niemand sollte hier HP buchen, da die Diner-Pauschale von 69 € (für 3 Gänge) viel höher ist, als a la carte. Es ist ausschließlich Wasser inkl., keine Softdrinks, kein Wein. Der preiswerteste Weiswein kostet fast 47 €.
访问于十一月 2023
Piękny hotel z bajkowym widokiem i perfekcyjną obsługą. Duże pokoje ze wspaniałym tarasem zapewniającym prywatność.
HILTON NORTHOLME RESORT AND SPA
经理
16/11/2023 à11:25
Dear Małgorzata,
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and enjoyed the privacy of the resort.
We would be delighted to know how we could turn your review into a 5-star rating. Please feel free to reach out to us directly at [email protected].
We look forward to hearing from you!
Kind Regards,
Pia Pool
Marketing Executive
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after and enjoyed the privacy of the resort.
We would be delighted to know how we could turn your review into a 5-star rating. Please feel free to reach out to us directly at [email protected].
We look forward to hearing from you!
Kind Regards,
Pia Pool
Marketing Executive
访问于十月 2023
The service, the drinks, the place, and even the moon were special. This is a blessed place. Included in my Top 10 from Seychelles Island.
HILTON NORTHOLME RESORT AND SPA
经理
03/11/2023 à10:08
Dear Naidy,
Greetings from Hilton Seychelles Northolme Resort & Spa! Thank you very much for taking the time to share a review of your recent stay.
We are overjoyed to read that you've included us in your Top 10 places to stay in Seychelles and we are glad to hear that you've had a pleasant experience with us and enjoyed the service, drinks, and overall ambiance.
We look forward to welcoming you back to Hilton Northolme again soon!
Kind regards,
Pia Pool
Marketing Executive
Greetings from Hilton Seychelles Northolme Resort & Spa! Thank you very much for taking the time to share a review of your recent stay.
We are overjoyed to read that you've included us in your Top 10 places to stay in Seychelles and we are glad to hear that you've had a pleasant experience with us and enjoyed the service, drinks, and overall ambiance.
We look forward to welcoming you back to Hilton Northolme again soon!
Kind regards,
Pia Pool
Marketing Executive
访问于十月 2023
Impatients d’arriver dans notre seconde destination pour notre voyage de noces, nous avons été déçus du Hilton northolme à Mahé.
Il y avait 35 minutes de retard pour que nous puissions récupérer notre villa.
Ensuite, nous avons remarqué que deux lumières ne fonctionnaient pas dont une sur la terrasse ce qui nous a empêché d’en profiter de nuit. Le lendemain matin, nous sommes allés le signaler à la réception. La personne nous a confirmé que quelqu’un allait passer pendant que nous serions partis. En revenant en fin de journée : rien n’avait été changé ! Nous avons été obligés de signaler à nouveau ce problème pour qu’il y ai une intervention.
Le premier soir nous avons mangé au restaurant méditerranéen… une arnaque ! Les plats coûtent très chers, sont minuscules et très peu goûteux.
Enfin, le lendemain, nous avons commandé un repas aux chandelles dans notre chambre. Ne pouvant pas manger de poisson, j’ai demandé à ce que l’entrée soit changée uniquement pour moi. Les plats sont arrivés : il n’y avait du poisson ni pour moi… ni pour mon mari ! Bien que le changement uniquement pour l’un des deux menus ait été précisé à plusieurs reprises.
La villa avec piscine est sublime, le personnel (serveurs/ aide bagage/ aide installation) est adorable. Mais dans ce genre d’endroit, on s’attend à un certain niveau par rapport au service proposé. Ce niveau n’est clairement pas atteint ce qui gâche une partie de l’expérience vécue. Nous espérons ne plus avoir de mauvaises surprises avant la fin de notre séjour !
Il y avait 35 minutes de retard pour que nous puissions récupérer notre villa.
Ensuite, nous avons remarqué que deux lumières ne fonctionnaient pas dont une sur la terrasse ce qui nous a empêché d’en profiter de nuit. Le lendemain matin, nous sommes allés le signaler à la réception. La personne nous a confirmé que quelqu’un allait passer pendant que nous serions partis. En revenant en fin de journée : rien n’avait été changé ! Nous avons été obligés de signaler à nouveau ce problème pour qu’il y ai une intervention.
Le premier soir nous avons mangé au restaurant méditerranéen… une arnaque ! Les plats coûtent très chers, sont minuscules et très peu goûteux.
Enfin, le lendemain, nous avons commandé un repas aux chandelles dans notre chambre. Ne pouvant pas manger de poisson, j’ai demandé à ce que l’entrée soit changée uniquement pour moi. Les plats sont arrivés : il n’y avait du poisson ni pour moi… ni pour mon mari ! Bien que le changement uniquement pour l’un des deux menus ait été précisé à plusieurs reprises.
La villa avec piscine est sublime, le personnel (serveurs/ aide bagage/ aide installation) est adorable. Mais dans ce genre d’endroit, on s’attend à un certain niveau par rapport au service proposé. Ce niveau n’est clairement pas atteint ce qui gâche une partie de l’expérience vécue. Nous espérons ne plus avoir de mauvaises surprises avant la fin de notre séjour !
访问于十月 2023
Просто лучшие
HILTON NORTHOLME RESORT AND SPA
经理
27/10/2023 à12:00
Dear Vladimir,
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa. Thank you for letting us know how much you enjoyed it! We look forward to having you with us again in the near future.
Kind Regards,
Pia Pool
Marketing Executive
We are truly heartened to receive your generous review of Hilton Seychelles Northolme Resort & Spa. Thank you for letting us know how much you enjoyed it! We look forward to having you with us again in the near future.
Kind Regards,
Pia Pool
Marketing Executive
访问于十月 2023
Insgesamt wirklich großartiges Hotel!
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à09:18
Dear Benjamin,
Greetings from Hilton Northolme Resort & Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.
Kind Regards,
Stephanie Volcere
Front Office Manager
Greetings from Hilton Northolme Resort & Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it; we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.
Kind Regards,
Stephanie Volcere
Front Office Manager
访问于十月 2023
We came for dinner at the Ocean View Bar, and Jomy showed us a lovely spot to watch the sunset while we sipped on some cocktails and decided what to eat. After sunset we then went back up the deck to enjoy our dinner which was amazing. We felt really spoilt and Jomy took great care of us. To summarize excellent view, excellent food, and excellent service!
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à09:16
Dear Maya,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided. We will definitely share your kind words with Jomy and our team, as they serve as a great source of motivation and encouragement.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided. We will definitely share your kind words with Jomy and our team, as they serve as a great source of motivation and encouragement.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
So my experience at this hotel was shambles.
Firstly where do i even start.
The first room we checked into was a disaster the aircon wasn’t working neither the fan. We called them to come & fix it. It still wasn’t fixed. As we are from the UK we need that air for us to sleep at night. The room service guy came 3 times at night! Still wasn’t fixed. Next morning they changed our room which was okay then gave us a pool vila. But same again the aircon wasn’t working. The staff there are so uneducated. They brought my belongings in a bag which was in the SAFE. No one but me should have access to it if im changing the room. They put my expensive watches & rings in one bag made my stuff get scratched up. This hotel is not a 5 star hotel. The manager himself doesn’t even know what hes doing. The location is brilliant but it needs more attention. I am highly disappointed as this was my honeymoon destination. I would not recommend no one to come to this establishment. Book something else then wasting your money here. We came from mauritius first destination of honeymoon stayed at the GRAND LUX HOTEL It was absolutely AMAZING STUNNING BEAUTIFUL. The service the establishment was amazing.
Firstly where do i even start.
The first room we checked into was a disaster the aircon wasn’t working neither the fan. We called them to come & fix it. It still wasn’t fixed. As we are from the UK we need that air for us to sleep at night. The room service guy came 3 times at night! Still wasn’t fixed. Next morning they changed our room which was okay then gave us a pool vila. But same again the aircon wasn’t working. The staff there are so uneducated. They brought my belongings in a bag which was in the SAFE. No one but me should have access to it if im changing the room. They put my expensive watches & rings in one bag made my stuff get scratched up. This hotel is not a 5 star hotel. The manager himself doesn’t even know what hes doing. The location is brilliant but it needs more attention. I am highly disappointed as this was my honeymoon destination. I would not recommend no one to come to this establishment. Book something else then wasting your money here. We came from mauritius first destination of honeymoon stayed at the GRAND LUX HOTEL It was absolutely AMAZING STUNNING BEAUTIFUL. The service the establishment was amazing.
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à09:12
Dear Mr. Ali,
Greetings from Hilton Seychelles Northolme resort and spa!
Thank you for choosing us for your stay and for your valuable time on providing detailed feedback of your experience on our page.
During the time of check-in, you had requested for a complimentary upgrade to one of our pool villa as a gesture. Our team explained the situation of unavailability of pool villa for entire stay and proposed the upgrade price of available nights, which was denied by you. On your first day of arrival, we had prepared your villa according to your special occasion with amenities. In the same day evening, we had received a call about AC temperature was not up to your desire and ceiling fan not functioning properly. Our technician visited and found that the setting was changed in AC. He reset it and confirm it is working. We received the information during same night, still you were not comfortable with the temperature, and you would like to feel the air for you to sleep better. Team managed to check the possibility to do the needful but due to the layout of our villa, we have limitations to move any electric equipment as per your desire.
Next day morning during breakfast, Our Management team met with you personally and apologized for the inconvenience caused, where you had expressed your feedback about the location of the villa and the waterbody next to the villa location. We had discussed what we can do as a service recovery, which is room move for 2 nights and complimentary upgrade to pool villa for your last night with special amenities. We had changed the location of our furniture to meet your expectations and our management team guided you personally to your new villa, where you thanked the team and expressed that you are happy with the new setup. Our team tried the best to provide your pool villa, before the standard check-in time and you had stated that “this is the villa you need for your special occasion”.
We apologized for the inconvenience caused, that your valuable items were left in your villa during room move, which was handed over to you in a bag by our security team. We had shared your valuable feedback to our concern department to maintain consistency in our quality of service. On your last night of stay it was agreed that we will offer romantic bath experience as a gesture and the same was not done, on time due to the villa was on Do not disturb. As per our policy, we can’t enter in a villa which is on do not disturb. Upon your return to your villa, we had prepared the same as earlier as possible.
Your feedback is important to us, and we tried our level best to enhance your stay and to turn around your experience. It’s unfortunate to see that we were not able to meet your expectations.
Thank you for your time and feedback once again, we sincerely hope to regain your trust in our resort.
Best Regards,
Karthikeyan Pandyan
Operations Manager
Hilton Seychelles Northolme Resort & Spa
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Seychelles Northolme resort and spa!
Thank you for choosing us for your stay and for your valuable time on providing detailed feedback of your experience on our page.
During the time of check-in, you had requested for a complimentary upgrade to one of our pool villa as a gesture. Our team explained the situation of unavailability of pool villa for entire stay and proposed the upgrade price of available nights, which was denied by you. On your first day of arrival, we had prepared your villa according to your special occasion with amenities. In the same day evening, we had received a call about AC temperature was not up to your desire and ceiling fan not functioning properly. Our technician visited and found that the setting was changed in AC. He reset it and confirm it is working. We received the information during same night, still you were not comfortable with the temperature, and you would like to feel the air for you to sleep better. Team managed to check the possibility to do the needful but due to the layout of our villa, we have limitations to move any electric equipment as per your desire.
Next day morning during breakfast, Our Management team met with you personally and apologized for the inconvenience caused, where you had expressed your feedback about the location of the villa and the waterbody next to the villa location. We had discussed what we can do as a service recovery, which is room move for 2 nights and complimentary upgrade to pool villa for your last night with special amenities. We had changed the location of our furniture to meet your expectations and our management team guided you personally to your new villa, where you thanked the team and expressed that you are happy with the new setup. Our team tried the best to provide your pool villa, before the standard check-in time and you had stated that “this is the villa you need for your special occasion”.
We apologized for the inconvenience caused, that your valuable items were left in your villa during room move, which was handed over to you in a bag by our security team. We had shared your valuable feedback to our concern department to maintain consistency in our quality of service. On your last night of stay it was agreed that we will offer romantic bath experience as a gesture and the same was not done, on time due to the villa was on Do not disturb. As per our policy, we can’t enter in a villa which is on do not disturb. Upon your return to your villa, we had prepared the same as earlier as possible.
Your feedback is important to us, and we tried our level best to enhance your stay and to turn around your experience. It’s unfortunate to see that we were not able to meet your expectations.
Thank you for your time and feedback once again, we sincerely hope to regain your trust in our resort.
Best Regards,
Karthikeyan Pandyan
Operations Manager
Hilton Seychelles Northolme Resort & Spa
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
So my experience at this hotel was shambles.
Firstly where do i even start.
The first room we checked into was a disaster the aircon wasn’t working neither the fan. We called them to come & fix it. It still wasn’t fixed. As we are from the UK we need that air for us to sleep at night. The room service guy came 3 times at night! Still wasn’t fixed. Next morning they changed our room which was okay then gave us a pool vila. But same again the aircon wasn’t working. The staff there are so uneducated. They brought my belongings in a bag which was in the SAFE. No one but me should have access to it if im changing the room. They put my expensive watches & rings in one bag made my stuff get scratched up. This hotel is not a 5 star hotel. The manager himself doesn’t even know what hes doing. The location is brilliant but it needs more attention. I am highly disappointed as this was my honeymoon destination. I would not recommend no one to come to this establishment. Book something else then wasting your money here. We came from mauritius first destination of honeymoon stayed at the GRAND LUX HOTEL It was absolutely AMAZING STUNNING BEAUTIFUL. The service the establishment was amazing.
Firstly where do i even start.
The first room we checked into was a disaster the aircon wasn’t working neither the fan. We called them to come & fix it. It still wasn’t fixed. As we are from the UK we need that air for us to sleep at night. The room service guy came 3 times at night! Still wasn’t fixed. Next morning they changed our room which was okay then gave us a pool vila. But same again the aircon wasn’t working. The staff there are so uneducated. They brought my belongings in a bag which was in the SAFE. No one but me should have access to it if im changing the room. They put my expensive watches & rings in one bag made my stuff get scratched up. This hotel is not a 5 star hotel. The manager himself doesn’t even know what hes doing. The location is brilliant but it needs more attention. I am highly disappointed as this was my honeymoon destination. I would not recommend no one to come to this establishment. Book something else then wasting your money here. We came from mauritius first destination of honeymoon stayed at the GRAND LUX HOTEL It was absolutely AMAZING STUNNING BEAUTIFUL. The service the establishment was amazing.
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à09:11
Dear Mr. Ali,
Greetings from Hilton Seychelles Northolme resort and spa!
Thank you for choosing us for your stay and for your valuable time on providing detailed feedback of your experience on our page.
During the time of check-in, you had requested for a complimentary upgrade to one of our pool villa as a gesture. Our team explained the situation of unavailability of pool villa for entire stay and proposed the upgrade price of available nights, which was denied by you. On your first day of arrival, we had prepared your villa according to your special occasion with amenities. In the same day evening, we had received a call about AC temperature was not up to your desire and ceiling fan not functioning properly. Our technician visited and found that the setting was changed in AC. He reset it and confirm it is working. We received the information during same night, still you were not comfortable with the temperature, and you would like to feel the air for you to sleep better. Team managed to check the possibility to do the needful but due to the layout of our villa, we have limitations to move any electric equipment as per your desire.
Next day morning during breakfast, Our Management team met with you personally and apologized for the inconvenience caused, where you had expressed your feedback about the location of the villa and the waterbody next to the villa location. We had discussed what we can do as a service recovery, which is room move for 2 nights and complimentary upgrade to pool villa for your last night with special amenities. We had changed the location of our furniture to meet your expectations and our management team guided you personally to your new villa, where you thanked the team and expressed that you are happy with the new setup. Our team tried the best to provide your pool villa, before the standard check-in time and you had stated that “this is the villa you need for your special occasion”.
We apologized for the inconvenience caused, that your valuable items were left in your villa during room move, which was handed over to you in a bag by our security team. We had shared your valuable feedback to our concern department to maintain consistency in our quality of service. On your last night of stay it was agreed that we will offer romantic bath experience as a gesture and the same was not done, on time due to the villa was on Do not disturb. As per our policy, we can’t enter in a villa which is on do not disturb. Upon your return to your villa, we had prepared the same as earlier as possible.
Your feedback is important to us, and we tried our level best to enhance your stay and to turn around your experience. It’s unfortunate to see that we were not able to meet your expectations.
Thank you for your time and feedback once again, we sincerely hope to regain your trust in our resort.
Best Regards,
Karthikeyan Pandyan
Operations Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Seychelles Northolme resort and spa!
Thank you for choosing us for your stay and for your valuable time on providing detailed feedback of your experience on our page.
During the time of check-in, you had requested for a complimentary upgrade to one of our pool villa as a gesture. Our team explained the situation of unavailability of pool villa for entire stay and proposed the upgrade price of available nights, which was denied by you. On your first day of arrival, we had prepared your villa according to your special occasion with amenities. In the same day evening, we had received a call about AC temperature was not up to your desire and ceiling fan not functioning properly. Our technician visited and found that the setting was changed in AC. He reset it and confirm it is working. We received the information during same night, still you were not comfortable with the temperature, and you would like to feel the air for you to sleep better. Team managed to check the possibility to do the needful but due to the layout of our villa, we have limitations to move any electric equipment as per your desire.
Next day morning during breakfast, Our Management team met with you personally and apologized for the inconvenience caused, where you had expressed your feedback about the location of the villa and the waterbody next to the villa location. We had discussed what we can do as a service recovery, which is room move for 2 nights and complimentary upgrade to pool villa for your last night with special amenities. We had changed the location of our furniture to meet your expectations and our management team guided you personally to your new villa, where you thanked the team and expressed that you are happy with the new setup. Our team tried the best to provide your pool villa, before the standard check-in time and you had stated that “this is the villa you need for your special occasion”.
We apologized for the inconvenience caused, that your valuable items were left in your villa during room move, which was handed over to you in a bag by our security team. We had shared your valuable feedback to our concern department to maintain consistency in our quality of service. On your last night of stay it was agreed that we will offer romantic bath experience as a gesture and the same was not done, on time due to the villa was on Do not disturb. As per our policy, we can’t enter in a villa which is on do not disturb. Upon your return to your villa, we had prepared the same as earlier as possible.
Your feedback is important to us, and we tried our level best to enhance your stay and to turn around your experience. It’s unfortunate to see that we were not able to meet your expectations.
Thank you for your time and feedback once again, we sincerely hope to regain your trust in our resort.
Best Regards,
Karthikeyan Pandyan
Operations Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
My first and only time visiting Seychelles, and I was really happy to stay here. The location is quite a distance from the crowd, but the resort itself is huge. It has couple beaches that we can enjoy. The room was spacious, bathtub with outdoor view. The breakfast was good, fresh fruits were ready everytime we ate, as well as any other things on buffet.
The sunset view was perfect when we stayed here.
The sunset view was perfect when we stayed here.
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à08:59
Dear Jimmy,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us. It brings us immense joy to hear that you had a delightful experience during your time with us.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us. It brings us immense joy to hear that you had a delightful experience during your time with us.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Wonderful hotel great food great service and wonderful villas. A lifetime memory making experience and location. Wonderful staff are a credit to the management.
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à08:58
Dear Andy,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding. We will definitely share your kind words with our team, as they serve as a great source of motivation and encouragement.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding. We will definitely share your kind words with our team, as they serve as a great source of motivation and encouragement.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Best resort ever.Everything was perfect
HILTON NORTHOLME RESORT AND SPA
经理
22/10/2023 à08:54
Dear Eni,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Stunning location. The layout was private and full of tropical trees and plants. We had a premium ocean view villa. The Villa was spacious and very clean. Fantastic terrace overlooking the sea and private beach. Great bedroom and bathroom facilities. The staff were amazing and were more than happy to help with any concerns or needs we had. Food was very good. I’m vegetarian and the chef would tell me the vegetarian dishes he could make for dinner. This was very thoughtful and gave me a lot of choice. The hotel arranged our transfers and hired us a car for the day; this really helped and reduced the stress in organising - this is a choice and an additional cost to guest.
We had a fantastic and memorable stay at Hilton. The staff and their radiant smiles make it the ‘Northolme experience’. Professional and courteous service throughout.
Thank you to all at Hilton! J & R
We had a fantastic and memorable stay at Hilton. The staff and their radiant smiles make it the ‘Northolme experience’. Professional and courteous service throughout.
Thank you to all at Hilton! J & R
HILTON NORTHOLME RESORT AND SPA
经理
16/10/2023 à13:20
Dear Raj,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding. We will definitely share your kind words with our team, as they serve as a great source of motivation and encouragement.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding. We will definitely share your kind words with our team, as they serve as a great source of motivation and encouragement.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
广告
访问于十月 2023
Wir waren im Februar 2020 für einige Wochen hier in einer tollen Villa mit entsprechenden eigenen Pool und Meerblick. Für die Villa und Ausstattung sind 5 Sterne angemessen und entsprechend der Service vom Hilton zu den schweren Zeiten damals, als gerade ungewisse Covid ausbrach und wir sehr viele Tage Buchungsprobleme mit British Airways hatten im Hinblick auf die Rückreise und das Hotel für uns und 2 weitere Gäste den Betrieb Tage lang aufrecht hielten, was sicherlich unwirtschaftlich war, jedoch alles andere als normale Umstände hierzu führten. Wir konnten schließlich mit der letzten BA Maschine über London zurück fliegen und das Hotelpersonal hat uns bis zuletzt perfekt versorgt und sich bemüht klasse Stimmung mit schwimmenden Dinner im Pool usw. zu bereiten. Trotz der Covid bedingten schwierigen Zeit war das Hotel und sein Personal klasse und eine riesige Hilfe.
HILTON NORTHOLME RESORT AND SPA
经理
12/10/2023 à18:53
Dear Martin,
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We are especially pleased that you felt well-looked after.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We are especially pleased that you felt well-looked after.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Visited this hotel for a week and it was just exceptional especially their service Gorvachov and Anand went to extra lengths to make our trip more memorable.
HILTON NORTHOLME RESORT AND SPA
经理
12/10/2023 à18:51
Dear Denil,
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We are especially pleased that you felt well-looked after.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed it. We are especially pleased that you felt well-looked after.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Eine kleine Perle im Paradies.
HILTON NORTHOLME RESORT AND SPA
经理
09/10/2023 à14:32
Dear Lutz,
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
Thank you for taking the time to share your recent experience and for giving us your perfect feedback.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
Thank you for taking the time to share your recent experience and for giving us your perfect feedback.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Staying down the road from this little gem. Lovely little Gin bar to watch the sunset. Will definitely be back. Great service from Jomy and the other guys
HILTON NORTHOLME RESORT AND SPA
经理
09/10/2023 à14:31
Dear Matt,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Sunset cocktails and dinner at the Ocean View Bar. Drinks and food was great and service from Derrick was fantastic! We will definitely be back.
HILTON NORTHOLME RESORT AND SPA
经理
08/10/2023 à12:50
Dear Ally,
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
Thank you for taking the time to share your recent experience and for giving us your perfect feedback.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
Thank you for taking the time to share your recent experience and for giving us your perfect feedback.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
The views, experience and service was fantastic. We were only there for drinks and dinner and we had the best time. Our server Derrick was great and so fun!
HILTON NORTHOLME RESORT AND SPA
经理
08/10/2023 à12:48
Dear Amanda,
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
Thank you for taking the time to share your recent experience and for giving us your perfect feedback.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Front office Manager
Hilton Seychelles Northolme Resort & Spa
Warm greetings from Hilton Seychelles Northolme Resort and Spa!
Thank you for taking the time to share your recent experience and for giving us your perfect feedback.
We look forward to having you with us again in the near future.
Best Regards,
Stephanie Volcere
Front office Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
We had an amazing evening with delicious drinks and nibbles, watching the sun set over the water. Aside from the stunning location, perfect ambience and delicious drinks, the service from Derrick absolutely made our night!! He was so friendly and attentive, and gave great recommendations for gin and dessert (the churros - YUM!). Thank you for an amazing evening!
HILTON NORTHOLME RESORT AND SPA
经理
08/10/2023 à12:43
Dear Ella,
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding. We will definitely share your kind words with our team, as they serve as a great source of motivation and encouragement.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
We hope this email finds you well. We want to express our sincere gratitude for the fantastic feedback you provided regarding your recent stay with us.
It brings us immense joy to hear that you had a delightful experience during your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities and knowing that we succeeded in achieving this goal for you is incredibly rewarding. We will definitely share your kind words with our team, as they serve as a great source of motivation and encouragement.
Once again, thank you for choosing us and for your wonderful feedback. We look forward to welcoming you back for another exceptional stay in the future!
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
First of all I would like to thank all the Hilton Northolme & Spa for your hospitality and attitude to „demanding” guests who definietely I am.
Before arriving to Seychelles I spent a lot of time checking all the best hotels and reading reviews, mostly all of them.
I have a fobia of insects, really huge, however its been a long time i was dreaming about visiting Seychelles so decided to face my fears.
The hotel staff is AMAZING.
They were always patient with me, supporting me with really helpful guys like Mubarak, Thomas and another nice man (i forgot the name) who were trying their best to keep all crawling creatures away from me. Always smiling, I would even say, happy to help me.
The hotel itself is in a tropical surrounding so obviously you may face some insects but they are outside together with singing birds and unforgettable sunsets????.
The views from the hotel and villas are to be remeber for a lifetime. Really.
Another thing are the people working in all 3 restaurants. Great people with Open hearts. Nelly, Joge, and others.
Always keeping us with the feeling we were not only random guests, but someone who they like.
Plus the girl who was singing in the bar the previous night-she should be a star, what a voice!!!❤️
Thank you veeeeery much Hilton Northolme & Spa for everything.
You’re the best!
Dobromila Starczewska-Janiak
Before arriving to Seychelles I spent a lot of time checking all the best hotels and reading reviews, mostly all of them.
I have a fobia of insects, really huge, however its been a long time i was dreaming about visiting Seychelles so decided to face my fears.
The hotel staff is AMAZING.
They were always patient with me, supporting me with really helpful guys like Mubarak, Thomas and another nice man (i forgot the name) who were trying their best to keep all crawling creatures away from me. Always smiling, I would even say, happy to help me.
The hotel itself is in a tropical surrounding so obviously you may face some insects but they are outside together with singing birds and unforgettable sunsets????.
The views from the hotel and villas are to be remeber for a lifetime. Really.
Another thing are the people working in all 3 restaurants. Great people with Open hearts. Nelly, Joge, and others.
Always keeping us with the feeling we were not only random guests, but someone who they like.
Plus the girl who was singing in the bar the previous night-she should be a star, what a voice!!!❤️
Thank you veeeeery much Hilton Northolme & Spa for everything.
You’re the best!
Dobromila Starczewska-Janiak
HILTON NORTHOLME RESORT AND SPA
经理
07/10/2023 à15:22
Dear Dovromila,
Greetings from Hilton Northolme Resort & Spa!
I hope this message finds you well. On behalf of our entire team, I would like to express our heartfelt gratitude for choosing to stay with us. We sincerely appreciate the opportunity to make your stay a memorable one.
We are delighted to hear that our team members were able to enhance your experience during your stay. Providing exceptional service and ensuring our guests have a comfortable and enjoyable time is our top priority, and it's wonderful to know that we succeeded in making your stay better. Your feedback is invaluable to us, and it motivates us to continually strive for excellence.
We hope to have the pleasure of welcoming you back in the future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
Greetings from Hilton Northolme Resort & Spa!
I hope this message finds you well. On behalf of our entire team, I would like to express our heartfelt gratitude for choosing to stay with us. We sincerely appreciate the opportunity to make your stay a memorable one.
We are delighted to hear that our team members were able to enhance your experience during your stay. Providing exceptional service and ensuring our guests have a comfortable and enjoyable time is our top priority, and it's wonderful to know that we succeeded in making your stay better. Your feedback is invaluable to us, and it motivates us to continually strive for excellence.
We hope to have the pleasure of welcoming you back in the future.
Best Regards,
Stephanie Volcere
Guest Experience Manager
Hilton Seychelles Northolme Resort & Spa
访问于十月 2023
Codziennie chciałem zmienić notę; hotel trzeba odświeżyć, kartę dań też (przynajmniej co tydzień), tu mankamencik, tam mankament. Ale atmosfera, piszącego kolejną książkę o Jamesie Bondzie Iana Fleminga (poda 50 lat wcześniej) i NAJCUDOWNIEJSZA OBSŁUGA na całym świecie przeważyły. Polecam dla ludzi szukających klimatu.
HILTON NORTHOLME RESORT AND SPA
经理
06/10/2023 à12:42
Dear Sebastian,
Many thanks for leaving your comment on our Google page following your recent visit.
I was pleased to read your comments in regards of the Ian Flemming atmosphere.
Your feedback regarding our menus has been passed on to the relevant managers for review.
I very much look forward to being able to welcome you back to Hilton Northolme resort & spa in the near future.
Best Regards,
Grace Estrale
Asst. Front Office Manager
Hilton Seychelles Northolme Resort & Spa
Many thanks for leaving your comment on our Google page following your recent visit.
I was pleased to read your comments in regards of the Ian Flemming atmosphere.
Your feedback regarding our menus has been passed on to the relevant managers for review.
I very much look forward to being able to welcome you back to Hilton Northolme resort & spa in the near future.
Best Regards,
Grace Estrale
Asst. Front Office Manager
Hilton Seychelles Northolme Resort & Spa
HILTON NORTHOLME RESORT AND SPA * * * * *
广告
i our life amazing place such like a paradise
I would like to thank Mr.ahmed from front office for his outstanding performance and service, Thomas from HK for his taking care of us and surprise us yesterday
Thank you for staying with us and for your wonderful 5 star review.
Our team is dedicated to making each guest's stay as comfortable and enjoyable as possible and it is fulfilling to know that both Ahmed and Thomas ensured that you felt at home! Thank you for letting us know how much you loved your experience at Hilton Seychelles Northolme Resort & Spa.
We enjoyed having you with us and we look forward to having you as our guest again soon.
With best regards,
Pia Pool
Marketing Executive