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HILTON NORTHOLME RESORT AND SPA ^{* * * * *}

宾馆 • €€€

4.7/5

• 131 意见

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釉, 塞舌尔

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+248 4 299 000

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2024

有关信息和时间表HILTON NORTHOLME RESORT AND SPA

从375欧元到650欧元不等。海景泳池，750欧元至1800欧元不等。13岁以下的儿童不能入内。

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比较并预订住宿 HILTON NORTHOLME RESORT AND SPA

成员的意见HILTON NORTHOLME RESORT AND SPA

4.7/5

131 通知

质量/价格比

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Marius Ciurchea

访问于一月 2024

Spent 10 unforgattable days during New year 2024. Special thanks to Karthi, the restaurant and the hosekeeping team!

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K R AA

访问于一月 2024

This is not just a hotel! It's the Northolme! Amazing location, out of ths world views and otstanding service.
Special mention for front office manager Mr. Susantha Gamage who went out of his way to make my saty memorable. Janies, receptionist was also remarkable. Great spot in paradise with outstanding service! What's not to like?

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HILTON NORTHOLME RESORT AND SPA 经理

03/01/2024 à07:29

Dear K R AA,

Thank you for choosing to stay at Hilton Seychelles Northolme Resort & Spa and for taking the time to leave us a 5-star review.

We are very grateful for your generous feedback, especially the positive comments you've given about our front office team members! We're delighted that we exceeded your expectations!

It was lovely having you with us, and we look forward to welcoming you back soon.

Best regards,
Pia Pool
Marketing Executive

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katrinapops

访问于一月 2024

My family and I enjoyed a delicious New Years Day brunch at Mahe Restaurant with close friends. It was a really relaxing and refreshing way to start 2024 and certainly to be recommended.

The Executive Chef Stuart and his Team are incredibly talented and the array of food was exquisite and cooked to perfection.

Particular favourites were island specialities: fresh coconuts and sumptuous fish curry. The Wagu beef was sensational and the fresh seafood and salads selction were truly impressive.

We took our time and enjoyed grazing and returning whilst sipping sparkling wine overlooking stormy seas and enjoying the live music and fun atmosphere.

If New Years Brunch is anything to go by... 2024 is off to a great start! Thanks Team Hilton. Just keep swimming x

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HILTON NORTHOLME RESORT AND SPA 经理

03/01/2024 à07:21

Dear katrinapops,

Thank you so much for sharing such a positive review about Hilton Seychelles Northolme Resort & Spa and for choosing Mahe Restaurant to kick off your New Year's Day celebrations!

Our goal is always to exceed your expectations and the team will be so delighted to hear that you enjoyed your time at Mahe Restaurant. We especially appreciate your kind comments about the exquisite culinary offerings and inviting ambiance. Your kind words serve as a great encouragement to our team here at Mahe Restaurant, and we truly appreciate your recommendation.
We're honored to have been part of your fantastic start to 2024!

Thank you for your support, and we look forward to welcoming you back for another memorable dining experience soon!

Best wishes,
Pia Pool
Marketing Executive

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Trip.com Member

访问于十二月 2023

Amazing room with the sunset

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Mohammed S

访问于十二月 2023

First of all i waited two hours to be checked in to my room, because i was told that there is a problem with the AC, therefore i asked for another room and i was told that i would be given another room. The first day was fine ac works good hot water is there and everything. Then the second day everything broke down ac was not working. I asked for a fix and they sent me the electrician (who came to my room 4 times during my 3 night stay) he fixed the ac and left. Second day the ac broke down again and there was suddenly no hot water. Called them again asking to speak with the manager who never showed up. They fixed the ac but it was not cold enough in this humid weather and water is still cold. Waited for one hour at the reception to speak with the manager who was in “a meeting” or “around” but she never showed up. In short this was the worst stay of my life. Huuuge loss of money. The jacuzzi in my room in which i’m sure had a huge influence on the prices was not used at all since there was no hot water. The pool is not that clean as well but it’s understandable. NEVER EVER MAKE THE MISTAKE OF ACCEPTING ROOM 403

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HILTON NORTHOLME RESORT AND SPA 经理

26/12/2023 à07:08

Dear Mohammed,

We apologize for the inconvenience you may have experienced during your stay with us, particularly regarding the AC and hot water. We understand that this can greatly impact the overall guest experience and we regret that we were unable to deliver on our brand standards during your stay.

Please be informed that the relevant department has been notified of your feedback and they are taking the necessary actions to address the issues you have raised in order to prevent similar occurrences in the future.

We appreciated the opportunity to make things right by offering a late checkout and hope to have the chance to welcome you back and provide a more satisfactory stay.

Warm regards,
Pia Pool
Marketing Executive

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