avis_word DWAYNE TOURS & SAFARIS 伽博罗内

The service with Dwayne Tours & Safaris was an absolute disappointment and a complete waste of money. This agency operates in a dishonest and unprofessional way, and I strongly advise anyone considering them to stay away.

We booked and fully paid for a private safari package, but nothing promised was delivered. Instead of private drives, we were repeatedly put into random groups, left waiting for others, and given less time than scheduled. At Chobe River, our “private” drive started almost three hours late, in the hottest part of the day when animal activity is minimal, and lasted barely two hours instead of three. At times we just sat in the vehicle waiting while others fooled around.

Although we paid for an all-inclusive service, we were told there was no water and initially even no lunch. The operator, Lloyd, dismissed every complaint with “everything will be fine,” yet never fixed anything. His lack of respect for clients’ time and money was shocking.

The journey from Savuti to the Okavango Delta, which Lloyd claimed would take 6–8 hours, lasted over 11 without stops, ruining our schedule and our wedding anniversary. Later that day, instead of the promised private drive, we were again stuck waiting for another group that had different plans. Every single day, the program was changed, shortened, or ruined, and Lloyd only made empty promises.

When confronted, he was dismissive, rude, and unapologetic. Even after taking the full final payment without hesitation, he ignored further requests for a partial refund.

This company not only failed to deliver what was sold, but also wasted precious time on a once-in-a-lifetime trip. What should have been an unforgettable experience was instead filled with frustration, delays, and disrespect.

Dwayne Tours & Safaris is completely unreliable and untrustworthy. If you value your time, money, and peace of mind, avoid them at all costs.

Operation Times online aren't accurate they stsrt operations at 09:00.

If you intend on doin transactions early in the morning before work during weekdays this branch is not the one, I suggest they adjust their info urgently.

It's great for people who have travelled by bus or combi. If you're looking for something to nibble on after a long day of traveling, this is the place to be. Also featuring clothing stores and supermarket.

Services not up to standards

Absolutely the best services so far

Nice shop for men clothings

Many shops, impressive.
Crime is a risk.
Quite crowded, unsurprisingly

It is very organized in terms of its
Ok architecture

It's clean and has a wide variety of shops.

Nice experience

Very beautiful place to be

Good if you're shopping for bargain clothing but otherwise the choice (variety) is pretty limited.

The FNB ATMs are quite far from everything else which is pretty impractical.

Despite all this, it's done enough for 3 stars. It's not a bad experience, it just leaves more to be desired

It's a great mall. It's beautiful and safe and most importantly everything you need is going to be there. There are fast food outlets like chicken licken and debonairs pizza and there are clothes stores and electronics. One of the most important things however is that it's easy to get around, unlike malls like game city which can be a bit difficult to navigate the first time around.

It is a very nice mall with nice shops and open you can easily access any shop and it is safe

The place is very clean

Convenient

Access to many shops

Great place to shop till your pockets run dry

Always a fun place

Very nice place for shopping and foods

Good position

Absolutely loved the shops there, all of them had super friendly services,
It was clean, and amazing

Like It

One of the busiest shopping spot in Gaborone

Clean

Must visit

Well, still great

Good service & friendly staff????????

Sell quality clothes