结果 Hôtel 圣卡塔利娜岛

EL TERADO TERRACE HOTEL

宾馆 • €€
3.2/5
• 23 意见

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230 Marilla Avenue, Avalon, 圣卡塔利娜岛, 美国
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+1 800 540 0139
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成员的意见EL TERADO TERRACE HOTEL

3.2/5
23 通知
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Jessica Segura
Jessica Segura
访问于四月 2024
Worst costumer service ever, I had called to cancel my reservation due to a death in my family. Nobody took the time to cancel my reservations and I got charged for $608 got in contact with Expedia and I was only able to get $300 back
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Premier Market Group
Premier Market Group
访问于四月 2024
Let me start off with the friendliness of the staff. Ivan (owner) was very professional and friendly. Russ (maintenance/hospitality) was super helpful, friendly and informative. Location was pretty good. Based on those two, I'd give it another shot of they worked on the following.

The room had an odor that we ended up buying air freshener. During checkout time there was no one to checkout with and I did not receive a receipt for my payment. These are very fixable and can easily sway me to a five Star rating in the future.
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tahir todarmal
tahir todarmal
访问于三月 2024
My wife and I came for our sons birthday with 2 of his friends.Beyond great and we will be staying here everytime.Location,staff,process was amazing !Thank you guys????
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Jeff
Jeff
访问于一月 2024
This hotel is a great place to stay with the family. They had a full kitchen in the suite I stayed in so it can help you save some money on breakfast lunch or dinner while staying on the island. The staff and owner are friendly and helpful. So grateful to have found this place!
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Gabrielle Dodd
Gabrielle Dodd
访问于一月 2024
I grew up on the island and was in town for the Avalon 50/50 race. My husband and I have multiple food requirements and were so excited to find a place with a kitchen as most of the restaurants in town were closed for winter or didn't have anything I could eat.

This hotel is old, but the updates that have been made to it were great. We had no trouble checking in, getting a hold of anyone, or getting questioned answered. We didn't spend a ton of time in our hotel room as we were out exploring the town. But it was a great home base for our long weekend and meal times.

My only real issue was the fridge was too cold, it froze everything that wasn't in the door. Over all the bed was fine, shower pressure was on point, and the kitchen pots and pans were in great shape.
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