avis_word OMNI LOS ANGELES 洛杉矶

Omni Hotel treats you like royalty.

Despite listing an expansive patio on there website, and calling the hotel to confirm the patio was open - I arrived at Grand Cafe to learn they could accommodate a patio guest. It was hard to fathom why they would not accommodate a guest on the patio - considering the restaurant only had three tables occupied. Employee Sal was less than helpful and seemed like the request to sit outside was overly burdensome.

Comfortable, very friendly staff

Wonderful hotel with a wonderful staff! The Bellevue suite is stunning and it was such a surprise to be upgraded, free of charge, to this room!

The Omni Los Angeles has a very warm and welcoming feel to it. It has that boutique hotel feel to it from the moment you arrive until the moment you leave.

Lovely hotel in DTLA with spacious rooms and friendly staff. Stayed for two nights and was really happy with my choice to stay at the Omni. Its located close to multiple train station options along with lots of food and bars in the area. Staff were friendly and helpful, the rooms were well equipped and large. Hotel has a decent gym and a heated outdoor pool. Would definitely recommend to those looking for a hotel in the area

The Omni in DTLA was great. The service was great, rooms were clean and spacious, and beds were comfortable. The location is convenient if you want to be downtown and there are several great restaurants within easy walking distance.

Great value hotel in a solid location if you need to stay in DTLA! Has everything you need with multiple food options around the hotel. Friendly staff.

Hello I just wanted to make sure to write this review and let you know ahead of time that the 5 stars are for the young man named Fame in Loss Prevention and this is why.. This morning was time for us to check out, we came out for my Son's Recital this weekend. The hotel is beautiful but this review is about the service. This morning when doing my check list being a little rushed to get to the airport I missed a spot to check. Yes the closet well I still didn't realize that I didn't have my coat until I was boarding the plane, you know like a Home Alone mama moment instead of saying Kevin I was saying My Coat with my Keys in it. So with panicky fingers and a shaky voice I called the hotel and was put through to the front desk by a nice Operator. Here's the Boom! I was explaining to the young lady that I left my coat and where it was and room and what was in it and that I had already left was at the airport boarding when it hit me cause they announced the temperatures where I was going. And she said to a person that is distraught and I mean already down, how do you keep on kicking them no compassion "If they find it we will let you know." And I asked can you please tell me about what time and she said no but just some time today If they find it. I said wow, well I texted my sister before the plane was in the air and told her, she called and talked to a great very wonderful and compassionate Loss Prevention Man named Fame. She told me he would be contacting me cause they found my Coat and keys and he did. As I was thanking God for his Grace and Mercy and for just blessing me with a caring sister and someone who actually cares about people that worked at the Hotel. I had the pleasure of talking to Fame for myself he is truly AWESOME a person like him should be training people at that hotel and many venues about Moments of Care for people. But nit only that he made sure to help me by sending me my things. He understood and didn't judge me for leaving my things by accident through rushing my fault 100 percent. But instead made me feel better just by talking to me as another human being that cares. So easy to dismiss a person, But it's greater to understand and empathize with them. Like he said we have all left something at one point and time. May God Bless him always and May The Omni Hotel in Los Angeles realize what a true Gem he is to have there. I know this review is long but I had to give the back story. I am so thankful and blessed. And YES the front desk some of them need retraining and that young lady is one. Thank you again Fame ???? I am truly happy to have talked to you on the phone now I feel even better.

Awesome place to stay in down town
Near to grand central market and target
Very Near to Art museum

Great place to stay with great service.

Here for a conference and lucky me, I booked the Omni. Adam the bellman was extraordinarily patient and helpful. George the front desk manager gave me VERY early check-in, despite my not asking for it. (I was prepared to store my bags and go.) James at NOE Bar is a real asset. My room was lovely and the housekeeping was exceptional. Every staff member was friendly, courteous, and helpful. Really a great experience.

Very clean, modern and comfortable hotel. Wonderful service. Surrounding streets felt safe.

good hotel. room was clean, and staff was nice. Location was solid, and near transit/eating options.

I went to a dodgers game from Texas and I found this hotel and I was impressed with the quality of everything there ????

great experience and staff. but don’t expect to save any money. parking is $70 a day, that took my by surprise. just needed to read the fine print

Be aware of other fees. Some aren’t disclose upon booking and/or checking in.
Also, bedsheet, pillow cases and blanket were not replace. Hairs were found on the bed.

Such a Great Place with respectful staff ..
Most interesting part is that, they have a free taxi to take you a mile , if you want and I must commend Ismeal and Angel aka Christian Ronaldo are so much more helpful around the vicinity..if there was a 10 star , well OMNI Los Angeles Hotel Deserves it .
Thanks for you Hospitality

Great peaceful place within downtown. Front desk and valet were kind and capable.