HÔTEL AUGUSTUS ET OTTO * * * *
宾馆
•
€€
2024
推荐
•
2024
这家酒店位于斯米乔夫居民区的中心地带,提供了一个极好的质量/价格关系和一个非常舒适的环境。强烈推荐给家庭。平静,宜于生活:如果你在布拉格度过了几个小时,而又不需要在旅游区的中心地带,这是很好的选择。夜晚的生活也不是一成不变的:斯米乔夫有一些小地方可以让你生活在捷克人的世界里。靠近伏尔塔瓦(Vltava)是一个加分项:从脚下进入马拉-斯特拉纳(Mala Strana),然后沿着海岸线走,是一个纯粹的快乐!
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成员的意见HÔTEL AUGUSTUS ET OTTO
1.9/5
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Bed was in terrible state, mattress felt like a hammock, pillow (if you could call it like that) was mushy. Don't get me started on the bed sheets, it's still under discussion with my dermatologist.
I guess the bathroom was clean, at least.
Rooms are really uncomfortable. Beds are old and full of holes, pillows were stone packages, and, instead of the double bed you would expect by reserving a double accommodation, we got two roughly simple beds put on one side of the other, not even tied together: you could easily fall down in the middle of the night. Even if the advertisement says it has a TV, don’t expect nothing more than a 20cm x 20cm monitor that has absolutely no use. Not only this, but we also got urticaria from the old and poorly washed bed sheets. Also, you can hear EVERYTHING that happens in and outside of the building, from the conversations and the cars on the street, to the snoring of your neighbor guests, so try to sleep with that. This was really the worst hotel ever.
Finally, do not take only my comment into account, you just have to see the replies that the hotel staff posts here in this same platform to answer the guests’ opinions. You will find that they are rude, unhelpful and unprofessional responses, only blaming the customer for the terrible service that they provide, same way they treated us since the beginning of this awful experience.
Ps. We still haven’t received back the €50 deposit that we had to leave to guarantee the tiny water bottle and the single beer that were in the really sad minibar.