HÔTEL TAHITI NUI

Standard room overlooking Ave du Prince Hinoi. The room didn't have good soundproofing, and there was substantial road noise all night long - lots of traffic. The air conditioner was off and took some time to cool the room down. Bathroom towel rack was falling off. Only 1 light in bathroom - hard to see.

Fitness center air conditioning worked great, equipment was in need of some repair. No water, towels, or cleaning wipes provided in fitness center.

Price paid was exorbitant compared to the product received.

Front desk was friendly and called a taxi for us to return to the airport.

I asked for an early check in but when I got there they said 1pm was the earliest. After getting off a cruise it would have been nice to get in early, but instead had to leave our bags at the hotel and walked to the city center. I really have an issue that they didn't even give us a receipt for our luggage, just left it in a room and trusted everyone to say "that's my bag". There were at least 20 people waiting for their rooms and they let us all check in at 1pm so we had to wait in a very long line to get our room. It's obvious that all the rooms were ready, so why didn't they let people into their rooms as they were ready instead of the 1pm cattle call?? The location was close enough to the city center so that's a plus. I booked an executive suite and was surprised it was 2 levels. It was a nice room but being with a group of women in their 70's, none of us were able to take our bags to the 2nd floor bedrooms as they were all 50 pounds so we had to spread out our 4 large suitcases in the living room area, I expected a room as a single level. The room was very nice, with a great patio and a full kitchen with 4 plates, some silverware and a few coffee cups but nothing to clean them with - no dish soap, no cloths or sponges, so no way to clean or dry anything. When we went to ask for cleaning supplies they said we had to go buy our own. Seriously? So you are ok with just rinsing dishes, letting them drip dry and then let the next customers use dishes that were not properly cleaned? Not ok! But the biggest negative is the lighting in the bathrooms. They were nice big bathrooms, but the lights were nothing more then 2 above the sink nightlights so they were very dark and unusable for getting ready for they day. For a large bathroom, don't you think they could have added an outlet, but again, no way to get ready in the bathroom. A nice bathroom, but totally worthless! I gave this a 3 because of the location and the large room, but too many things are lacking. A few of the staff members were nice and helpful and the rest just couldn't be bothered to help. I can't recommend this hotel.

Hôtel idéalement situé, avec un excellent accueil le vendredi 23 mai, assuré par une équipe jeune, dynamique et chaleureuse. La suite était agréable, même si la salle de bain présente un petit bémol : équipée d’une baignoire, la douchette très puissante provoque facilement des éclaboussures voire des inondations.||Le restaurant Le Velvet est une véritable pépite ! Un immense merci à Maude pour son service attentionné, ainsi qu’au chef pour ses plats délicieux.||Malheureusement, notre expérience s’est un peu ternie le dernier jour, le 25 mai : nous n’avions pas d’eau chaude dans la chambre et le check-out, effectué par une dame plus âgée nommée Teina, a été décevant. Son attitude peu aimable envers les clients comme envers ses collègues donnait une impression de désorganisation.

Hôtel idéalement situé, avec un excellent accueil le vendredi 23 mai, assuré par une équipe jeune, dynamique et chaleureuse. La suite était agréable, même si la salle de bain présente un petit bémol : équipée d’une baignoire, la douchette très puissante provoque facilement des éclaboussures voire des inondations.

Le restaurant Le Velvet est une véritable pépite ! Un immense merci à Maude pour son service attentionné, ainsi qu’au chef pour ses plats délicieux.

Malheureusement, notre expérience s’est un peu ternie le dernier jour, le 25 mai : nous n’avions pas d’eau chaude dans la chambre et le check-out, effectué par une dame plus âgée nommée Teina, a été décevant. Son attitude peu aimable envers les clients comme envers ses collègues donnait une impression de désorganisation.

A Hotel in need of a major overhaul. We had rooms with a kitchenette. This only consisted of a fridge and kettle. No microwave or toaster. We had a kitchen sink but no washing up liquid , dish cloth or tea towel to dry cups. We were only provided with 2x teabags and 4x coffees and 4x sugar, no milk provided. Friends asked for milk and extra teabags and we’re going to be charged a staggering $26 Australian Dollars so decided against it. No shade round pool, very limited sunbeds and no chairs or sun umbrellas. Pool decking area is in need of maintenance. The Hotel Lobby is very dark as is the lighting in the rooms. In all, very dissapointing. On a positive note, the hotel is very near the port and markets.