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成员的意见HABITAT APARTMENTS
3.2/5
25 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于三月 2024
Our stay was extremely unpleasant due to encountering an infestation of cockroaches. From the onset, we discovered two cockroaches in the kitchen and on the bed pillow, which we promptly reported to the rental office. The following day, they dispatched a pest control worker without prior notification. He identified himself as being sent by the rental office and targeted a specific cupboard in the kitchen, indicating a pre-existing cockroach issue in the apartment. Despite his treatment efforts, we continued to encounter cockroaches daily in the kitchen.
Despite our numerous emails and phone calls, the rental office only offered a refund and suggested we find alternative accommodation, which was unfeasible given our last-minute arrival and lack of available options. Consequently, we were forced to endure the ongoing presence of cockroaches and the frustration of ineffective communication and resolution attempts. Regrettably, we received no compensation for the distressing experience.
Despite our numerous emails and phone calls, the rental office only offered a refund and suggested we find alternative accommodation, which was unfeasible given our last-minute arrival and lack of available options. Consequently, we were forced to endure the ongoing presence of cockroaches and the frustration of ineffective communication and resolution attempts. Regrettably, we received no compensation for the distressing experience.
访问于三月 2024
Unpleasant experience in Habitat apartments. Me and my friends booked one of the apartments for 4 nights in Carrer de Balmes 119 and we encountered many cockroaches during our stay. When we contacted the agency they sent a guy to our room and he instantly sprayed a specific shelf which means that they already knew about the problem with the insects but still they rented the apartment like everything was perfect. Very unprofessional behavior. When we asked about a refund they only proposed us to move to a different hotel-apartment for the remaining days because they couldn't help us in any other way. Except of that the location was the only advantage of the apartment.
访问于三月 2024
Great services to stay in Barcelona with Habitat Apartments!
The host was friendly and helpful, making sure my stay was enjoyable. Habitat provide all the necessary support along the way without any problems.
Overall, I highly recommend Habitat Apartments for anyone visiting Barcelona!
The host was friendly and helpful, making sure my stay was enjoyable. Habitat provide all the necessary support along the way without any problems.
Overall, I highly recommend Habitat Apartments for anyone visiting Barcelona!
访问于二月 2024
recommend
We had cockroaches in the room and we had zero assistance from the office
They also denied our request for a refund