FORNALUTX PETIT HOTEL

Hotel idílico, antes era un convento. Muy bien reformado, camas super comoda y baño completísimo. Aunque el desayuno es un poco mejorable.

It is a lovely hotel in a spectacular location with attentive people. I had seen negative reviews but found no evidence. This is a gem of a hotel and worth visiting .

Nice and charming little hotel but too expensive for its services & offerings. It should rather be rated as a 3 stars hotel, not as 4 stars.

PRO's:
- Well located in Fornatlux, nearby free parking and with beautiful views on the mountains. Fornatlux itself is a cute village to visit.
- It seems the hotel has been recently renovated. Rooms are clean.

CON's: Too expensive for the offering, I don't understand how it can be rated as a 4 stars hotel:

- Breakfast: Some food variety but on the first day the coffee machine was not working properly. We stayed 3 nights and each time the fruits had gone off and tasted bad.

- Service: Hotel staff is nice but the reception hours are quite limited and we barely saw anyone at breakfast or at reception. So you would have to contact them by email for any request or question. This is quite surprising for a 4 stars hotel.

-Bedrooms: We initially booked a double room with mountain view. However, the room was too small, it looked bigger on the pictures on the website. Plus, we did not have any view on the mountains but on the shared terasse. Thus, we had not intimacy and could not open the blinds otherwise the other customers could see us. I assume the other rooms of this category are fine, but not the one we got. It should be classified differently to manage customers' expectations.
Fortunately, we could request a room change and be upgraded to the Chapelle Suite for the rest of our stay. The Suite is big, it has a nice balcony with views on the mountains. Nevertheless, we stayed in other 3 & 4 stars hotels during our holidays and the furnishings of "Basic Rooms" was actually better than this Suite e.g., Actual wardrobe to tidy your belongings, tissue box in the bathroom etc. That may be details for some, but that what you should expect for this category.
Finally, the overall soundproofing isn't great.

Bel endroit, parkings à proximité.
La chambre classique qui restait était très mal située dans l'hôtel.
Le surclassement en suite était bon mais mauvaise insonorisation générale.

Petit dej moyen, surtout quand il n'est pas réapprovisionné, et la machine à café qui ne marche pas le 1er jour.

Rapport qualité prix moyen quand on compare aux 3 autres hôtels que l'on a fait sur Mallorque en 2 semaines.

Beautiful location in Spain's favourite village. Great rooms. Good breakfast. Great pool and leisure space to relax with great views. Friendly, helpful staff. Great value. Evening drinks in the square, wonderful. Viva Espana!