MOTEL BIANCO
宾馆
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€€
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成员的意见MOTEL BIANCO
3.4/5
13 通知
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访问于四月 2024
Barbara and Sandra helped me at the front desk and they were AMAZING! Very sweet and helpful. Definitely made my trip.
访问于三月 2024
Please read this message. They are going to rob you at this hotel, they are going to charge you a deposit and tell you that they will return it when you check out. But it's not like that. They don't return anything. They say the hotel changed owners. please don't stay here. They are going to rob you. They are also super rude when you call to ask for your refund. It's a shame that this happened to me on my vacation in Miami.
访问于一月 2024
I called this property right now and the "Front Desk" agent transferred me to "reservations", then after some wait a guy answered my call he sounded like talking from a call center, he stated that he didn't have any rooms available but he would check in the properties around? I asked if he had other dates for next month and he said no, and insisted that he would check the availability in other properties around, I work as a front desk agent too and I mentioned to him that it was a little weird for him to be insisting in looking for other properties since he stated he worked at the front desk for this specific hotel, we usually don't do that, and he tried to insist again, I said "It's ok, I can look myself online" he said "no! you don't need to do it, I can look for you!??? Really suspicious, I think this is a trap hotel trying to take money from people by scamming them through the phone call reservations. A hotel for $50 in the middle of many for $200+, anyway, be aware guys.
访问于八月 2023
Bathroom light didn't work it was lit by hair dryer light, daughter money was stuck in vending machine (pay with card) and desk clerk after several hours only paid half back. Two rooms and each smelled moldy. Not worth the price they charge you to stay.
访问于八月 2023
Staff could use training on interpersonal communication. They come off cold and unfriendly. A good morning can't cost that much :/ Room was clean and styled nice. The staff behavior was the biggest turn off. And what made a otherwise 5star review a 3.
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