11 HOWARD
宾馆
€€€
3.4/5
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成员的意见11 HOWARD
3.4/5
25 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
Thanks For the great stay
I’d avoid any of the lower floors as they can get loud on the weekends. I guess a portion of lower spaces turn into a night club? I’d try to skip a few of the penthouse suites too because the mechanical can get very very loud at night.
Amenities are sparse but it’s an elegantly designed and clean place to rest and retrieve from the city. Staff are excellent to interact with.
Very much recommended.
One of the major disappointments was the cleanliness of the room. The carpet was riddled with disgusting stains, which immediately gave a negative impression upon entering the room. It is disheartening to see such a lack of attention to detail in maintaining the cleanliness of the rooms.
Furthermore, the bathroom was disappointingly tiny. It felt cramped and uncomfortable, making it difficult to enjoy a relaxing shower or even move around comfortably. To make matters worse, the shower water pooled and wouldn’t drain properly, even after requesting maintenance to fix the issue. No one wants to stand in a pool of soap scum while they are bathing ESPECIALLY in a 5 star hotel. This lack of attention to basic maintenance is unacceptable for a hotel claiming to be 5-star.
Overall, my 5-night stay at 11 Howard was the worst experience I have had at a supposed 5-star hotel. The lack of cleanliness of the room, left a lasting negative impression. While the service and location were commendable, they were the only aspects that remotely resembled a 5-star experience.
I hope that 11 Howard takes this feedback seriously and makes the necessary improvements to provide a truly 5-star experience for their guests in the future.