avis_word GRAND HÔTEL DES ALPES 霞慕尼-蒙布朗

Just want to say a huge thank you to the staff. You assisted in everything and more when we stayed at your superb hotel. The rooms were wow, but it is the human interaction with the staff which really made our stay very special.
Love the pool/ spa area- a salt wall!

Exceptional location, outstanding service. As many European hotels, it does not seem to have AC, but this was not a big inconvenience due to the local climate.

“Un séjour inoubliable au cœur de Chamonix !
Le Grand Hôtel des Alpes est tout simplement exceptionnel. L’alliance du charme historique et du confort moderne crée une atmosphère chaleureuse et élégante. Le personnel est d’une gentillesse et d’un professionnalisme remarquables – on se sent accueilli avec soin dès la première minute. Notre chambre offrait une vue splendide sur le Mont-Blanc et était décorée avec beaucoup de goût. Mention spéciale pour l’espace bien-être, parfait pour se détendre après une journée en montagne. Le petit-déjeuner était délicieux, varié et très complet. Nous reviendrons sans hésiter – un véritable bijou à Chamonix !”

المكان حلو والسنتر جميل
التقت فيه هالصورة من الذكريات الجميله

1924 yılında Osmanlı veliahtı Abdulmecid Efendinin Türkiyeden sürgün edildikten sonra bir süre kaldığı otel.

اقول فندق والسلام ♥️♥️♥️♥️♥️
هي اطلاله هي فخامه هي نظافه
اللي بيجي شامونيه لايتعداه
وبعد تراه في وسط السنتر والمطاعم

Great hotel right in the middle of all the action in Chamonix. The hotel and rooms are clean, facility is well maintained, staff is very friendly and helpful, and great pool/spa amenities. We thoroughly enjoyed our time here and would recommend it to those visiting Chamonix. The rooms are small, but this is pretty standard in Europe. It didn’t detract from our experience one bit.

Excelente lugar y bien ubicado.

The hotel is conveniently located near shops and restaurants, and walking distance to the tram. The staff was amazing in every way. They were attentive, friendly, helpful, even ordering flowers and champagne for my birthday and arranging a car for transportation upon our departure.

Le Grand Hôtel des Alpes à Chamonix est fabuleux !|Nous avons passé un merveilleux week-end !|Tout est parfait, les chambres sont spacieuses et très propres, les personnel est attentionné et bienveillant. |L'emplacement de l'hôtel est idéal, en plein centre ville sans pour cela que ce soit bruyant. |Nous sommes arrivés vers 18H00 le samedi et nous avons eu droit à une délicieuse collation offerte ! Quel régal !!|Nous reviendrons c'est certain !

I’m beginning this with a disclaimer that we booked this through Amex Travel. In France; it seems it shows up as being booked through Expedia. Any seasoned traveler knows this can mean difficulty in your travel due to their policies. ||We had a very difficult time finding this hotel when we were driving in. I don’t think we received the initial email that the hotel sends prior to arrival due to booking through Amex travel. We called and it took quite some time, but we finally found the little sign and the parking garage. Francesca did everything in her power to ensure we found the hotel including walking out in the cold and guiding us into the garage as she learned we were trying to be on time for a massage appointment. She quickly had someone gather our luggage and whisked us away to tell us all the important notes. Throughout our stay, she did our best to address the adversity we faced.||The room was beautiful and the hotel is truly in the center of town near all restaurants. This seems good until you had an experience like we had. We returned to our room around 10pm and planned to have a restful night to be ready for our paragliding the next day. This was FAR from what happened. Being in the center of town means hearing ALL the people leave the bars. I initially called the reception around 12:15pm to ask if this was normal. The reception explained it was Thursday night, so this usually calmed down around 1:00am and he apologized. I again called at 2:00am because the noise CONTINUED and the reception said the police didn’t come and there was nothing that could be done about the noise. The last screen shot I took on my phone to properly notate how late it was that we couldn’t fall asleep due to noise was 3:15am. The next morning, we slept too late to have breakfast (again getting around 6 hours of sleep). The reception listened to our concerns but told us there was nothing they could do, they couldn’t move us as the hotel was fully booked. We were provided a set of earplugs and wished good luck for the coming night. Moving on to the second night, the noise wasn’t quite as bad but still loud. We stayed in Paris and it wasn’t as loud as it was in Chamonix. Essentially we were comped our parking fee and 2 beers. Truthfully, this doesn’t compensate for not resting 2 nights in a row in a 5 star hotel. ||This was THE hotel I was excited about for our trip. This was THE hotel I splurged on. This was THE place I was the most excited about for our trip and it turned out to be the worst stay. ||I am not an old person just being ornery. I am 29 years old, so when I say it was loud, I know I’m not exaggerating. If you want to REST during your stay, pick another location to stay at for $500/night or either require that they reserve your room for the river side of the hotel and it will hopefully be more quiet. When we return to Chamonix, we won’t stay here.

I initially chose the five star hotel through booking.com for the location directly overlooking the main pedestrian street of Chamonix with the best shopping , cafes and restaurants. I later discovered that the location is not the only asset for the establishment; very helpful and polite staff, top cleanliness , cosy interior , family friendly , convenient in-house secure parking , nice sized well decorated rooms , and above all very very reasonable room rates for a five star hotel . Thank you . I recommend the hotel to any visitor to Chamonix . Looking forward to my next stay .

Great hotel, excellent locaiton

Very happy! We stayed for just two nights in March 2025, on a quick stopover between big-city destinations. We had been to Chamonix previously in the summer, and were keen to see it during the snow season. The hotel is in a great location, in the hub of the dining and retail parts of the town, and within easy (albeit uphill in the case of the Brevent lift) walk of both the town's cable car stations. We had a Mont Blanc room, which had a balcony looking out over the Arve river and a sensational view of the mountains. Staff were very friendly, multi-lingual and accommodating. Will definitely be back!

A foto do quarto ( too 700) não condiz com a verdade, difícil acesso por escadas até o quarto e dentro do mesmo ale disso sem tomadas no quarto só uma dentro do banheiro |O quarto limpeza deficiente , vc percebe camada de pó na mesa …e toalhas de banho bem usadas

Great trip to Chamonix. The hotel was outstanding - rooms well detailed, location to skiing was excellent, staff was very very helpful and friendly - driver was available to get the maximum time on the slopes - highly recommend staying here! Frenchie was an great host!

From the moment we entered, it was perfect. The staff, the room, the decor, the cleanliness. The breakfast was excellent and the staff in the breakfast room was polite, personable and discreet. The afternoon tea actually goes all night, snacks constantly on the lobby table. More than helpful front desk, always making sure we knew exactly what we trying to do. We will certainly be back this summer.

Super friendly and helpful staff. Perfect location. Well thought out system for storing skis. Clean and modern rooms. Only down side being slow-draining shower and unreliable elevator. Otherwise, 10/10 would recommend.

Hotel fine, but hospitality of staff is what’s most exceptional. Alejandra handled my checkin and she was wonderfully kind and helpful. Juan, who helped me with my luggage and gave me great tips for the area was extremely nice too. Location in center of town super convenient as well.

Even with so many fabulous hotels from which to choose in Chamonix, the Grand Hôtel des Alpes is a pleasure worth every euro. It is perfectly located in the center of town (minutes from many restaurants and cafes), yet quiet. It is luxurious yet relaxed. The staff are professional and efficient, while still warm and friendly. The rooms are cozy and well-appointed. (Ours faced the river and mountains in the rear, which was wonderful.) Don't let a seemingly modest breakfast buffet fool you: there was a perfect range of options, changing daily, each incredibly fresh, vivid, and delicious - one of our favorite breakfasts in many travels (and, uncommonly, fairly priced for children). I can see why the Grand Hôtel des Alpes earns many repeat visitors. It's a treat.

We had lunch on a visit to Chamonix. The place is nice and cozy, lots of Ferrari pictures and Italian themed as it was an Italian restaurant. I had the seafood risotto and it was amazing. I highly recommend thos spot but be aware of ski season as it can get packed.

Delighted with the multi lingual reception staff who were super helpful and welcoming. Always attentive, and going that extra mile to help with any question.|Location of hotel is perfect right in the centre of Chamonix and within easy walking distance to restaurants and shops.|Great shuttle service from the hotel to the ski lifts too also provided. |Beds are comfortable and bed linen and towels changed daily.

Cet hôtel est sans doute le meilleur â Chamonix, ma ville natale, la joie et la bonne humeur y sont maitre. Les activités proposées sont moindre, mais efficaces.|Durant mon séjour, en décembre 2024, j’ai pu faire la rencontre des employés, très agréables et accueillants.|C’est un hôtel très luxueux basé devant les pistes, cela m’a conquis et je reviendrai sûrement. Les prix n’y sont pas excessifs mais attention tout de même. |Prenez soin de vous.

We stayed at the Grand Hotel des Alpes in January 2025. Whilst all the staff were fantastic, I must give a special mention to Francesca who was absolutely wonderful. She took the opportunity as soon as we arrived to learn our children's names and did everything she could to engage with them throughout our holiday. She truly is a credit to this hotel.
The hotel and the rooms are really lovely and it is the perfect location for everything in Chamonix.
We sadly had to cut our holiday short due to a family emergency back home but the staff couldn't have been more helpful in sorting out everything to get us back as quickly as possible.
Highly recommend this hotel - we will be back!

A fantastic hotel, the staff could not have been more helpful, knowledgeable or accommodating.

Great location in the centre of town & it's own ski shuttle bus to the local lift stations, which was an amazing service at the end of a long day on the mountain.

Highly recommended, we will absolutely return. Thank you for a great stay

The location, the room, the view, the staff, and the service are all above expectations.

Excellent séjour avec le formidable SERVICE qui nous a tous conquis ! Du premier au dernier membre de l’équipe : MERCI pour votre gentillesse, enthousiasme et professionalisme. Mention spéciale pour 4 employés/stagiaires pas 5 étoiles mais 6 étoiles : Louise et Nadia à la réception & Nilagros et Luan au petit-déjeuner. Top Top Top. Merci à vous !!

Très bon séjour passé dans ce bel hôtel. Les chambres sont spacieuses, bien agencées, la literie est très bonne!
Le choix du petit déjeuner est vaste et tout y est bon, avec des plats fait maison.
Le personnel est adorable, toujours à nos petits soins à la moindre sollicitation!
Mention spéciale à Nathan, pour son service au bar, fait avec élégance et bons conseils. Il a su nous guider sur des idées de sortie dans Chamonix, et nous confirmons ses choix ????

TRAVELER BE WARE! WEBSITE NOT ACCURATE PORTRAYAL. arrived for a weeks stay and was very disappointed, had to switch hotels. the common space, restaurant for breakfast, and "bar" was subpar. the spa was reservation only, limited to 1 hour and only allowed 8 people at a time. the bathrooms were small and outdated. no amenities or pool/hot tub. we moved to hotel mont blanc, highly recommend this establishment. the only reason to the give grand hotel des alpes 1 star instead of zero is the central location. The staff was not accommodating until we said we were deciding to stay elsewhere.

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