VILLA GARBO ^{* * * *}

Остановились в отеле — в целом впечатления положительные. Очень прикольное расположение: море буквально в паре минут ходьбы, шикарный пляж, отличное место для отдыха и прогулок. Рядом много кафе и магазинчиков, вечером атмосферно. Номер уютный, кровати удобные, кондиционер работал хорошо. Единственный минус — уборка могла бы быть получше: пару раз забывали вынести мусор и пару раз не приносили кофе. Но персонал отзывчивый, по просьбе все устраняли. В целом, отель оставил хорошее впечатление, особенно за свою цену. Если немного подтянут сервис — будет отлично

Tout est très bien .
De l'accueil à la localisation.
Les chambres sont spasieuses . Nous avons séjourné avec nos enfants . Personnel très aimable, bonne literie . Le petit dejeuner est de qualité.
Parking payant en sous sol à proximité.

We arrived early in the afternoon and we still had to wait to get our room,|we thought we had booked in a hotel and so we had not thought to look if there were activities like in hotels, it was our mistake, because no activities, no swimming pool, no place to sunbathe, no real gym or hammam, simply no activities,|we were staying in a large apartment but the decoration was dated, everything was a little old, we were told that a major renovation was due to take place soon, it would have been better to do this renovation before welcoming us.

MONEY FROM OUR ROOM BEEN STOLEN propably by cleaner.
We been staying 1 week of August,
And after the issue Hotel even did not make excuse, and like Admin Speak out it is happened before in the Hotel!! ???? ????

Our whole family has been regular clients of Villa Garbo since 2018. Every time we visited, it was a pleasure: the owners were amazing, the service exceptional, and the cleaning impeccable. We had breakfast included, our bed sheets were changed every day, and water was provided daily. There were also open bar hours with free snacks and champagne. The owner even gave us towels for the beach every morning.

However, in January 2024, we received very sad news from the owners that they had sold the villa to other people. This was devastating, as we visited Cannes every year and always chose Villa Garbo. This year, we decided to return to Cannes and stay at Villa Garbo, though we expected it might be a different experience. However, we did not anticipate being so disappointed.

First, the hotel manager was rude during our email correspondence, and only after we mentioned that we were regular clients did she change her attitude. When we arrived, the staff was very cold, unfriendly, and passive. When we asked for beach towels, they said they didn't have any but could provide extra room towels. Upon returning from the beach, the manager suggested we reuse the towels, even though they had sunscreen and oil on them. It took constant reminders for the room to be cleaned. Our coffee capsules, shower gel, dishwashing soap weren’t renewed, as well as kitchen towels. Our terrace wasn’t cleaned during the whole 2 weeks! The hotel corridors were dirty and the garden too. It wasn’t even pleasant to sit on the outdoor sofas, as they were dirty. One of the managers didn’t even look at us when we wanted to greet her.

BUT THE WORST PART OF OUR STAY WAS THAT MY SISTER'S LINGERIE WAS STOLEN! THIS WAS THE FIRST TIME WE HAD SUCH AN EXPERIENCE IN ALL OUR YEARS AT THIS HOTEL. WE ARE NOT THE TYPE TO LIE, AND THE PREVIOUS OWNER CAN VOUCH FOR US. OUR ITEMS WERE STOLEN, AND THE HOTEL STAFF DID NOTHING! THEY WEREN'T EVEN SURPRISED. THE LINGERIE COST 500 EUROS AND WAS IN OUR ROOM WHEN IT DISAPPEARED. DO WE NEED TO HIDE OUR LINGERIE IN A SAFE OR WHAT? AND CAN YOU IMAGINE THE ANSWER OF THE MANAGER? SHE SAID: «WELL, IT’S NOT A RING». CAN YOU IMAGINE??? THIS IS THE WORST EXPERIENCE EVER, AND I DO NOT RECOMMEND THIS HOTEL!