THALAZUR HÔTEL & SPA ^{* * * *}

Superbe hôtel avec accès à de la thalassothérapie.
Très belle accueil, restaurant et bar disponible.
Très jolie chambre, moderne et propre, possédant un balcon.
Thalassothérapie avec piscines extérieures, grand jacuzzi en intérieur, un hammam et sauna.
Sur rdv, possibilité de massage bien-être.
Pour les sportif, salle de sport présente.
Je recommandes.

Séjour agréable et les piscines sont agréable et le personnels sont chaleureux et sympa

We had a pretty bad experience overall with our room and communication with the hotel reception staff. When we first arrived, we discovered that there was a small ant infestation in our room, which led to us being offered a different residence apartment for a few nights, while they sorted out the ant problem. This was a good experience.

We had a talk with hotel reception staff who told us that they could not say when the problem would be solved, but that they would call us when it was resolved. The day after we had another talk with the hotel reception staff who apologized for the ant problem, and said that they unfortunately couldn't offer any alternative accommodation in the residences, as all the apartments would be fully booked the day after.

That day we were offered a "hotel upgrade" by the hotel reception staff, which we said that we would have to think about, as we were planning on cooking our own food, and the hotel room did not have any facilities to allow this. The morning after we talked to hotel reception staff again, and let them know that we would like the hotel room upgrade, if we could not get another apartment. The staff then retracted the offer, saying that they were very sorry, but that they were fully booked on the hotel as well now (This is in spite of rooms being available on their website). They instead offered us a single free breakfast for the inconvenience...

That day we were relocated back to our previous accommodation that previously had ants in it. The room was now clear of ants, although the room in general wasn't particularly well-maintained. The light on the extractor fan of the kitchen was broken, and so were all the sliding wardrobe doors. A lot of the cutlery was very dirty, and there was no bread knife in this apartment like there had been in the apartment we were temporarily located in.

In general it seemed like there were substantial differences in the number and quality of things like cutlery, plates and glasses between different rooms.

The residences are cheap, but also pretty run-down and in need of maintenance. We will not be coming back again unfortunately

Super, la dame de la lingerie est vraiment sympathique et professionnelle très humaine ,merci pour ce personnels , et ce séjour aux anges ???? j’adore les cafetières à l’ancienne ne changer rien

The hotel is really clean and is not too crowded. Staff is friendly and the spa is perfect.