LE GOLDEN TULIP GRAND BÉ ^{* * * *}

Great experience.

Un thé délicieux avec un service impeccable !
A refaire

Très très bien. Accueil, service, cadre. Nous nous sommes régalé, des saveurs exceptionnelles et une ambiance chaleureuse et agréable. Nous y retournerons !!

I was satisfied with my stay, but was spoiled by a charge that I did not remember seeing.
Although we stayed on a plan that included breakfast, we were told that we would have to settle the bill upon check-out. We told them that we were not satisfied with the fact that we had to pay for a plan that included everything, but they insisted that we had to pay.
Both we and the other party had difficulty communicating with each other in English, which is not our native language, and we decided that it would be difficult to continue further communication on the spot, so we made the payment once.
Afterwards, we checked the reservation details again with Agoda, and confirmed with Agoda that since the plan included breakfast, no payment would be incurred upon check-out.
We emailed the hotel to that effect and requested that they provide us with a statement from their official website, but they never responded at all.
We are outraged at the response, which is not very like a four-star hotel.
Finally, Agoda also supported us and said that this cost was due to the fact that we requested a twin room. I was not told that there would be an additional charge, and I don't remember agreeing to it, but I cried myself to sleep because I thought further correspondence would be a waste of my time.
I would never recommend staying at this hotel, which demands unclear payment and treats its customers with disrespect, which I do not believe a four-star hotel should have done.
I highly recommend requesting a list when you are asked for a payment you don't remember seeing.
In addition, I have not heard from them personally in response to any of my inquiries via email or their official website, which I do not consider to be a sensible response.

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Update.
you want me to call you? Shouldn’t you be the ones to call me first? No comment from Agoda, huh? They should stop playing dumb. They have no right to say that, since they never replied to my emails, and even ignored the questions I posted on the official website. As readers may have realized if you are smart, these people are not trustworthy as hoteliers or business people. Since the hotel is run by these people, I can’t expect any great service.
I don't see a shred of sincerity in your remarks, nor any sense of dignity as a hotel. Who in the world would give this hotel a 4-star rating? Are they insane?

Excellent hotel; very stylish, stunning location, very efficient and friendly staff.
I definitely recommend it.