HAMPTON INN METAIRIE ^{* *}

Rooms are older but nice. Housekeeping just needs to hit the corner of the room. They don't have the afternoon cookies or fruit....disappointing

My son stayed here for one night. The front desk charged the card that was on file AND the card my son gave them to charge at the time of checkout. In short he was charged twice for one night.

Tried calling and the night clerk was very inept at his job. First, he could not put two sentences together. Second, when I tried to get clarification, he couldn’t follow. He became frustrated then wanted to get off of the phone with no resolution in sight. My son, in his frustration, said a cuss word while trying to explain to the clerk again as he still was not comprehending. The clerk freaked out and hung up on him. We called a bit later and got another clerk who gave us a name to call the next day.

My son called and got the same poor inept clerk who freaked out the night before. There was no cussing but the poor fella lied and said you’re using same language as you did last night and hung up on him.

I will go higher up to resolve this as well as suggest this person be released from his position or at best get proper training. When I say he was clueless about what we needed …

We will not be staying here again. My advice to anyone considering it, do yourself a favor and don’t.

A little off the beaten path but very close driving distance to everything.

Great location. Nice parking deck and close to everything in Metairie

Clean and comfortable room and bed. Good value. Near the main road but I must have been on the quiet side as I didn't hear the traffic.