H10 CONQUISTADOR ^{* * * *}

Todo espectacular como siempre, a relajarnos esta semana santa, un buen equipo tienen en el conquistador, buen rollito

Exelente trato te sientes como en casa

Un GRAND merci à Jose Antonio au bar, du dynamisme et de l’attention en toutes circonstances.
Merci également à Max de l’équipe d’animation, un jeune homme très impliqué dans son travail, qui sait attiré et unir les clients de tous les horizons grâce à sa convivialité et son aisance dans plusieurs langues.

Malgré une période plutôt creuse, ces personnes ont su nous divertir. Je note principalement une soirée de carnaval grandiose.

Les points sur lesquels nous n’étions pas entièrement satisfait ont été annoncés de vive voix et une réactivité sur des points essentiels était très appréciable.

Belle continuation,

Astrid, de France

Our stay at H10 Conquistador in Tenerife left us with mixed feelings. While the service and staff were exceptional overall, there were several aspects of our experience that fell short of expectations. Firstly, the early closure of the pools at 6 PM meant missing out on enjoying the sunset while swimming, which was disappointing. The high price of €8.50 for an Aperol Spritz felt excessive, and the lack of ventilation in the bathroom was inconvenient.

Furthermore, charging €1 for towel changes seemed unnecessary. The stratification between all-inclusive, half-board, and Privilege categories created an uncomfortable sense of class distinction. Especially because areas are restricted to certain categories. On a positive note, the service at the front pool bar was outstanding, and the staff were consistently attentive and friendly throughout our stay.

However, the noise levels during the day and while evening shows were often too high, and the beds were uncomfortably firm. The outdated rooms and unpleasant taste of the coffee were disappointing. Additionally, the repetitive music selection became monotonous after a while.

Finally the reservation of sunbeds starting early morning really was annoying.

In conclusion, while the hotel excelled in certain areas, such as service quality, it fell short in others, including amenities and comfort. Addressing these issues could significantly improve the overall guest experience.

Minunat!