HYATT REGENCY KOTOR BAY RESORT ^{* * * *}

We had our honeymoon at this amazing hotel! The staff are really amazing and helpful, the food was absolutely great and delicious! Always fresh and everyday changing. We had an ozeanview double bedroom and loved our place. The location is great! We can definitely recommend it!!

great rooms, view, service, very very funncy!

Indoor pool is freezing cold for our entire stay. Hotel staff claims it is 28 degree which is completely a lie!

This Hyatt property has a lot of potential but there’s many shortcomings that need to be addressed for the price point to be worth it.

As a Hyatt member I paid 300 euros a night for a pool view premium room and while the room itself was nice the hotel has much work to do.

Pros:

- Newer building features premium rooms with lovely furnishings and good view.

- My room had wine, macaroons and snacks on account of being a Hyatt member. All guests are offered a welcome drink of Prosecco which is a nice touch.

- Some staff members are truly amazing and offering fabulous levels of service.

Cons:
- Location is quite far from old town and there’s a narrow road that takes a 15 minute drive to get there. Be prepared to spend 15-20 euros to and from old town each way. The hotel should have a shuttle for guests.

- The Lighthouse restaurant is quite expensive and the food just wasn’t good. I ordered the shrimp risotto and it was so undercooked I didn’t finish half of it. They need to develop a better F&B program especially because this hotel is isolated from the Old Town and many other restaurants.

- Some staff members display rather unprofessional and unpleasant behavior and I’ll leave it at that. I felt bothered by one staff member in particular.

- Taxi partnership company they used paired me with a ridiculously unprofessional and inappropriate driver. Some of the things this man said were absolutely disgusting and disturbing. He smoked cigarettes with me in the car and even stopped to get a coffee while the meter was running. The hotel should do a better job of vetting their partners as this has a direct reflection of the hotel. I was offered nothing but an apology after paying 20 euros for a horrible taxi experience that this hotel arranged.

- I’m a stickler for cleanliness. I went to use the pool first thing in the morning and the pool beds were dirty. I ended up just going back to my room. The floor in my room wasn’t properly cleaned and neither was the shower. There was residual grime and hair from precious guests.

- Activities were lacking. This hotel should have an on-site water concierge we’re you can rent paddle boards, kayaks and more. I would have also loved the option to rent a bike or scooter so I didn’t have to constantly shell out 15-20 euros on a taxi just to eat or see the old town.

Overall, it’s one of the better accommodations in Kotor but they have some work to do before it’s truly worthy of the price and accolades.

L'hôtel bénéficie d'un emplacement magnifique. Nous disposons d'une chambre dans la piscine avec vue sur les montagnes et Perast.