THE OLD HOUSE
宾馆
€€
3.9/5
2025
推荐
2025
这家宾馆有一个游泳池和装饰精美、舒适的房间，有一个小露台。
2011 年，这个古老而又令人难忘的卡萨内地址由一个来自南非的家庭重新打造。从外观上看，这间客房就像是一间迷人而又朴素的英式别墅。六间客房的装饰令人赏心悦目，而且舒适宜人。每间客房都有一个小露台，更多的是花园景观。在花园里，有排球场地、小型游泳池和餐厅酒吧。Le magasin de souvenirs provide des articles attractifs, un peu plus originaux qu'ailleurs.
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见THE OLD HOUSE
3.9/5
47 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
The owner apparently believes he can look down at his clientele because prices are affordable here. We showed up at 13:30 and we were just turned down by this guy in his fifties saying it’s full and he can’t accept us waiting here! All this without a single word of apologies! We came back 20mn later on purpose and sneaked in as he was not there: all tables were available! Then we sat and ordered while the same guy showed up and instead of welcoming/thanking us to be back, he just said: « ah! you’re back » and laughed. To him, we’re just « poor whites »since we want to eat in his place.
On top of that, a burning smell came out of the kitchen and we waited for our meals more than 40mn. When I asked the waitress why, she said the chef burned the meals! ???? Still without excuse.
Honestly, if you stay in Kasane, better avoid this place although recommended by Lonely Planet. They need learn about hospitality. We’ll try other places this week: keep posted!
Sad to hear about your disappointment and we value you feedback and comment's taken seriously.
We have shared with our team and are committed to improving and addressing the issues.
We sincerely apologize for any inconvenience we may have encountered during your visit.
Safe travels from all of us at The Old House.
One can only presume that excuses and disappointment mentioned above can only relate to your lack of understanding and false accusation of mentioned racism, strange that we both have European bloodlines? something to fall back on without a valid reason, just an excuse and being in the wrong country? This is Botswana.
And honestly to be cheerful is not an offense when welcoming you back, and truly feel sorry for future places you visit and review as noticed.
To be one of the best and recommended places to stay and have a meal took years of dedicated and committed service so find your review very disappointing and very false.
To ensure that we provided great service and turning down customers is not a fist time due to popular demand, your timing was very much out as to return 2 hours later tells you that you were asked politely to try a bit later after the rush hour over lunch.
'keep posted' ? your social media account must be disappointing.