HOLIDAY INN HAMMOND ^{* * *}

Simple, clean rooms, good location. The breakfast was good for a free hotel breakfast. I was very impressed with the staff - everyone was friendly and helpful. I would definitely stay again if I am in the area.

The property is very nice and clean! And the customer service is exceptional!

I want to give a shout out to the front office manager for helping me print an important boarding pass for my customer!

I will always make this a recommendation for my customers when they stay in this city!

I stay here regularly. The rooms are comfortable and always immaculately clean. Employees are very friendly and helpful. It is a newer hotel and definitely up to the standards I expect from IHG. It is also very close to the restaurants and shopping in Hammond and right off of the highway.

Our VRBO ended up having flooded streets, so we came here and got a room around 8:45pm on a Monday. The staff was fabulous (two women at the front desk, and the lady running the breakfast the next morning), so I want to be sure that was said.

But, the first room we had was full of bugs (maybe roaches?). They changed our room, and we had only a couple of ants/spiders, so we stayed. They gave us free breakfast vouchers for the bug issue, but my daughter has food allergies, so we went elsewhere after grabbing some fruit.

We found hair under the bed sheets and in EVERY towel. I just feel like the cleaning is lacking, and I expected so much more from a Holiday Inn at the price.

The trains went by blaring horns all through the night. So, it was very hard to get a good night's sleep.

Overall, it was way too pricey for what we got. We were quite disappointed to have to pay $172 for one night with those issues.

It is beyond me that this place will charge 150+ for a room and still expect you to pay 13 for breakfest when there are hotels just as nice with lower prices and free breakfast. Just another reason to not stay at a holiday inn.