LUXE SUNSET BOULEVARD HOTEL

This hotel should be a 2 to 3 star property.

Hotel rooms are dated and smelly. Hot water takes a long time to coming out. You can really control the air flow on the AC at all my room was hot. I asked for a fan and they told me they didnt have one. They could have gone a buy one for the price you pay for this rooms.

On my first day, after a long work day, I returned to my room to find out it was not serviced. When I called the front desk to have some come up and at least bring water and fresh towels, I was questioned if I have left the DNT sign on the door. When in fact it was not. You can hear ppl walking in the rooms on top of you and my room was close to the valet area, where I was hearing cars and ppl until late at night and early in the morning.

Food at the restaurant is subpar at best. First night I ordered their burger medium. I got my burger well done, dry and unseasoned. Second night I ordered a simple chicken caesar salad and it was soggy and unappealing. In both nights there was no one at the hostes station and only one server. I also learned that they don't really have an executive chef and the line cooks are the one making the meals and every night is someone different than the day before.

The entertainment system in the rooms is a joke. TV is small a the TV interactions is awful. The software use is old and the tv remote looks like brick from 20 yrs ago. Not to mention that there were many channels that you will get a no signal msg. Lastly, the corridor door towards the rooms was kept open 24 hrs when it should have been close for security.

I found out that the hotel have gone though several GM's in a short period of time. This tells me that owners are not invested in providing good service and product.

I will definitely will not be staying at this property ever again and I will not recommend it to any one.

This hotel needs a lot of TLC, and need to hire more staff.

It was awesome . I mean the Balcony Patios are gorgeous ????.. the structure built outside very nice Great View the rooms were kinda average