W HOLLYWOOD

Hotel is under Construction, Did they tell anyone when I booked this hotel....NO! There is Loud construction noises going on all day. I was not able to take a nap after my travel and they said this is going to be on going for a full year. They said they would put me on the 7th floor to avoid noise and no I am listening to a jackhammer right now. I spoke with the hotel twice last week before arriving and they made NO mention of any of this. Parking is up to 49.50 a night and WIFI was 50.00 plus for the weekend. They are making no accommodation for the disturbances to the guests. Over the years I have stayed here several times, it's convenient for an awards show I attend, this time it's ruined....again this will be ongoing for a YEAR.
In Addition I called my travel service and they were very helpful and tried to speak with the hotel but said they hit a brick wall, I looked into checking out but the other comparable hotels close were fully booked. So in the next few days I stayed Room service I ordered twice , once took 1 1/2 hours , the second time took 2 hours. The phone system went down so I had to go to the temporary front desk on the 12th floor to place my order which they then screwed up hence my waiting 2 hours and the food was cold of course. After a late night awards show Sunday night till 3 AM I was promptly awakened with construction noises again at about 730 AM. My room was cleaned once in 3 days even though I requested it on others as well. The Hotel fairly expensive hotel should be closed during such a major overhaul that impacts guest services and comfort on this level.

Just an update this Hotel is still under construction and they do not tell you

Great hotel near everything. Good restaurants nearby. Under renovation but will become even better.

The beds are low, but at least you won't get hurt rolling off the bed...

Great views from the outdoor part of the temporary rooftop restaurant. The rooftop pool is also heated and has good views.

Had dinner before going to the Pantages. Ordered a Cobb salad for two.We asked if our salad could be tossed to share.The waitress said no.We asked for salad or dinner plates, was told all they have are bread plates.Seriously?? Ridiculous! Have someone wash some plates if you don't have enough. Horrible organization/preparation for a restaurant in a supposed established Hotel. Won't be going back anytime soon !!

The hotel is currently under construction! It’s very loud in the rooms…active construction site on most floors. Unable to relax and several amenities are unavailable. Wait and book here after construction is finished. Perfect location with 12th floor views of the city!

Even the normal rooms are called suite.
Dangerous neighborhood.

This hotel charged me twice for the room. First time was charged on the day of check out which is totally fine but they charged me for the second time six months later. I contacted credit company and they withdrew the bill.
There has been no apology yet.
Terrible service from what is supposed to be a higher brand of Marriott hotel group