返校详情 HAMPTON INN & SUITES NAPA

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成员的意见HAMPTON INN & SUITES NAPA

3.9/5
19 通知
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Alison C.
Alison C.
访问于四月 2024
It was quiet, the beds are really comfy and the complimentary breakfast was delicious! They're dog friendly too but you'll encounter a hefty pet fee.
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Matin G.
Matin G.
访问于三月 2024
We stayed at the hotel for 3 nights in March 2024. Although the hotel was newly renovated, we were disappointed to find that the pool and hot tub were closed during our stay. Additionally, we encountered a bed bug in our room on the last night, which was concerning. Despite bringing this issue to the staff's attention, it was not addressed satisfactorily. We reached out to Expedia for assistance with a refund or partial refund, but unfortunately, there was no resolution. Overall, our experience was marred by these issues, and now we have to take extra precautions to ensure we don't bring any critters home.
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Irma A.
Irma A.
访问于三月 2024
Great spot if you want to travel downtown or wineries.
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Eduardo F.
Eduardo F.
访问于二月 2024
????????
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robert j.
robert j.
访问于二月 2024
Great place great staff great value
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Martin B.
Martin B.
访问于一月 2024
Overall good experience except checking in the young Asian girl at the front desk didn't seem to understand or respect the diamond member and then said I was gold and I convinced her I was diamond when she looked it up it just got stupid by the minute she did not say thank you for being Diamond member or any of the normal Hilton expectations
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Anas A.
Anas A.
访问于一月 2024
اسعار عاديه وخدمه رائعه انصح بالتجربه
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Ed R.
Ed R.
访问于一月 2024
Been here several times. Love the proximity to great restaurants, this time, no hot breakfast pool and spa closed and view of the freeway and homeless tents. Subpar for sure
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Isaac M.
Isaac M.
访问于十二月 2023
Safe and clean spot to stay in. It’s next to a few restaurants and bars. They do make you pay for parking so keep that in mind. You do not want to get towed here. Breakfast was alright although I do wish they had more options for vegetarians.
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Fernando C.
Fernando C.
访问于十二月 2023
I had a fantastic experience at Hampton Inn & Suites Napa! Dickson at the front desk went above and beyond during check-in, making us feel right at home. The next morning, the complimentary breakfast was a delightful surprise, and Azalea's warm welcome and genuine smile made it even better. Exceptional service all around!
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Virna S.
Virna S.
访问于十二月 2023
Excelente ubicación
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Lindsay D.
Lindsay D.
访问于十一月 2023
Updated and clean rooms and hotel. Friendly staff. Location is not downtown but just a few minutes away and a lot cheaper than being downtown.
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Kevin
Kevin
访问于十一月 2023
Loud. Expensive. Poor service.
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Chris W.
Chris W.
访问于十月 2023
Management staff jaded. Rooms old. Central location.
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James P.
James P.
访问于十月 2023
breakfast was free but parking was $15. we made jokes all weekend about it given how obvious/obnoxious of a money grab it was.

kinda ruins the experience to be nickel and dimed like that.

other than that, pretty typical hotel stay. not particularly note-worthy, don't expect extra napa check-in finishes... it's a hampton.
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Alexandra W.
Alexandra W.
访问于十月 2023
Hampton Inn and Suites is no 5 Star Ritz Carlton but the staff make it feel like it is. If there was a way to give over 5 stars for service I would.
I had to book last minute on a weekend so I did not have a choice on room type but the double queen ADA accessible room is MASSIVE for a double queen room. The only downside of the room was it not having a microwave. The location is not far from downtown but does not have much nearby within safe walking distance for anything late night, but across the parking lot is a great restaurant with great food. The front desk staff were knowledgeable, friendly, and very accommodating. Extra Big shout outs to Nathon, Sheri, and Aprill for making my last minute stay here so lovely.
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B N.
B N.
访问于十月 2023
Great location
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A. D.
A. D.
访问于九月 2023
A couple of issues:

Dirty room:
Checked in the evening, started to unpack and then notices how dirty the toilet seat was. I was shocked to be honest, I've never experienced this in all my hotel stays. I mostly stay at Marriotts (over 800 nights) but was thinking of switching to the Hilton brand.

The front desk sent someone to clean the toilet, which they did but I still felt uncomfortable with the experience and they agreed to change rooms.

Servicing the room:
I asked that the room be cleaned every day. Didn't happen. I did at check-in mention that I wanted the daily service, after 2 misses I had to ask (2nd time) to finally get it going

Location:
About a 20 minute walk from downtown Napa along the Napa Trail. There are several homeless by the river but I wasn't bothered by them. That said I wouldn't feel comfortable with my wife or daughter walking the trail alone

The good:
Friendly staff, attempt to resolve problems, decent size rooms. Comfortable beds
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Luke v.
Luke v.
访问于九月 2023
Great new facilities and good location. Nice staff
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HAMPTON INN & SUITES NAPA

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945 Hartle Ct - South Napa Century Center, 纳帕, 美国 在地图上看到
+1 707 255 4000
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