HOSTEL LYBEER

Shady, dodgy hostel that does not care about customers.

Owners are lying thieves

We had a bed booked in an all female 4 bed dorm. 1 bed was occupied by a man and the bed booked to us had been slept in and had clothes on it.

The staff at the desk refused to go and confirm the situation or do anything to do about it. We were told to go and move someone else's stuff off our bed and remake it with fresh sheets ourselves and check in the morning for a refund.

In the morning the manager/owner was around and when we told them of the situation he checked the room but apparently it was empty. We overheard him saying that we were lying.

We showed him photos we took of the man sleeping in the women's dorm and the spare bed, and he still refused to process a refund claiming "back of house" isn't available til after we left Bruges.

Owners refuse to respond to any attempts at contact.

As other reviews say, there is 0 security. 24/7 unlocked front door with no staff at reception, no locks on luggage room, dorm rooms are locked/unlocked manually with a key so it is barely left locked as people go in and out. Bathrooms are dirty and always wet and the beds/bedding are stained.

12 bed dorm is the smallest and most cramped dorm I've seen. Tiny beds in a beehive like structure with no shelving or hooks or storage space so the rest of the floor was almost entirely covered with everyone's luggage.

Worst hostel experience. Owners accept 0 responsibility.

It is a safety concern for many reason to book all female dorms. The hostel did not care at all.

Pictures are the man in the bed (all female dorm) and the bed we paid for upon checkin

Top ervaring gehad in deze hostel! Super personeel, er wordt meermaals per dag gekuist in de badkamers en toiletten en heeft een ideale locatie.

Unfortunately, we had a very disappointing experience in this hostel.
The bathrooms were very dirty and they did not provide anything to dry hands, so the environment was always wet. The bed sheets and mattress had dirty stains on them.
At 3 am, the fire alarm went off for maybe 15 minutes, I read in other reviews that this had already happened before, and it seems that nothing was done to fix it.
It was very difficult to find someone in the reception. Everytime we needed, we had to wait for at least 15 min, which is very inconvenient when you have a limited time to explore the city.
We had to leave our luggage in the hostel after checkout, and the room is freely accessible to anyone, and the hostel says they don't hold any responsibility for any theft inside the room. I would not recommend this place at all. Spend a bit more money in something better, even if it is a bit farther, Brugges is small and you can do everything by foot.

Excelente sitio y cerca del centro de Brujas

VERY RUDE owner!! Read other bad reviews, they are all true!!!

Amelia, women with blond hair is so rude and while talking to other people staying there, there were more with the same opinion.

I meant to stay for a week, but decided to refund my days after only staying here for 2 nights. I went to snuffel hostel, which is MUCH better... Spacious rooms and no rude staff or owner!

My room was smaller than my broom closet, while there were 4 beds!! Imagine 3m wide and 5m long (for your americans, 1.5 long person width and 1.5 times the width as length). Impossible to have 4 people in that room...