LA FLEUR BOUTIQUE HOTEL

Bad customer service

After being poisoned by expired raw tuna at the establishment suffering fever and stomach ache for days, then being called outside to be yelled at by a sorry excuse
of a manager. I was astounded at the amount of gaslighting and dellusion and lies presented to me. I had requested to speak to the owner Ivana, who never called. Truly disgraceful and you deserve every single bad review you are getting. Fact is this place is after your money pretending they wanna take care of you when it comes push to shove, very disgraceful and furthermore criminal, an embarassing establishment. Took advantage of
my situation and predicament I was in, in a foreign country at that. Good at taking your money and pretending to care that's it. If you get food poisoning here expect excuses, being yelled at and discomfort. That is not how you deal with clients and complaints. Should not be in business, if you cannot take care of the quality of service and take responsibility when something goes wrong. Disgraceful.

My friend stayed in this hotel and faced very rude behavior as she complained about poor food quality. Serious hygienic issues. Stay away from this place. Really Pathetic!

An absolute lack of responsibility, misrepresentation and lies by management. Would NOT recommend.

The hotel is excellent, very tastefully decorated in a modern way. The rooms are very comfortable with all necessary equipment. There is a wonderful roof restaurant with beautiful view. The staff and manager were friendly, kind and very helpful with every single demand we had. They just made our stay so enjoyable :) Highly recommended!