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avis_word LA VILLA CAP D'ANTIBES 胡安-莱-品
成员的意见LA VILLA CAP D'ANTIBES
4.8/5
70 通知
质量/价格比
地点
洁净度
设置/氛围
服务
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
LA VILLA CAP D'ANTIBES * * * *
最擅长 胡安莱潘 附近
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Un petit havre de paix bien situé, au calme.
Accueil et service adorables.
Belle chambre.
Du charme.
When I complained, their manager, Alina Z., wrote me this epxlanation "We would like to clarify that the information presented on our website, including under the “Tarif Flexible” option, is accurate and transparent. The phrase “free cancellation up to 3 days before arrival” does appear under the Flexible Tarif; however, the use of the phrase “up to” indicates this is the most favorable scenario and that other conditions may apply depending on the specifics of the reservation."
As you can see from the screenshots of their booking page, it only states "Our Flexible rate allows you to modify your plans without stress. Benefit from free cancellation up to 3 days before arrival. Because life is full of surprises!”, no talk of any specifics. If there is no free cancellation for this specific booking, then it should not be shown prominently in larger font above the small-print indication that the cancellation is actually not free because the deposit is non-refundable. It is either free or not free, it cannot be both.
Very dishonest and misleading IMO.
I will report this hotel and its practices to the authorities as it clearly is misleading and will be difficult to justify legally.
I would stay away from hotels with such dishonest practices as it is represnetative of managment and how hotels like this chose to approach situations like this.
Très agréable
Nous reviendrons avec plaisir
Quarto com mtos detalhes para o maior conforto. Voltarei!!
Et petit dejeuner complet
Petit déjeuner très copieux et produits de qualité.
Nous sommes restés deux nuits et regrettons l'absence de nettoyage entre les deux nuits et donc le lit pas fait...
Dommage.
Le cadre est très joli, tout est impeccable, le petit déjeuner est top. Et surtout le personnel est adorable, mention spéciale à Maria du petit déjeuner qui est un vrai rayon de soleil ☀️
Merci à vous pour cette parenthèse toute douce.
We will be back !
We thank you for your comment. It was a pleasure to welcome you and we will be very happy to see you again in a future stay.
See you soon ! ☺️
Bonne journée. ????
Good sized rooms and nice breakfast.
A bit of a walk to the beach, and restaurants, but it is more quiet.
We enjoyed the nice and firm mattress, that was better than some 5 star hotels.
Toute l'équipe de l'hôtel se joint à moi et vous remercie pour votre charmant commentaire. Au plaisir de vous accueillir de nouveau dans notre établissement. ????