ONGUMA GAME RESERVE
宾馆
€€€
4.8/5
2025
推荐
2025
翁古马狩猎保护区有五个旅馆，两个营地和34,000公顷的荒野可供探索。
翁古马野生动物保护区（Onguma Game Reserve）以其独特的风格迎接您的到来。这里有五家旅店、两个露营地和 34 000 公顷可供探索的原始大自然。丛林营地（Bush Camp）和艾托沙奥巴山庄（Etosha Aoba Lodge）接受 7 岁以下的儿童入住。帐篷营地有一个游泳池和一个冲洗室，但没有空调。Le Fort, à savoir, le lodge de luxe de la réserve, est certainement l'option d'hébergement phare avec sa décoration très chic.La réserve abrite également le camp Kala pour une expérience plus authentique de la vie sauvage ainsi que deux campings.
你知道吗？ 本评论由我们的专业作者撰写。
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有关信息和时间表ONGUMA GAME RESERVE
Formule avec dîner et petit déjeuner de 4 630 N$ au Bush Camp à 14 080 N$ la suite Honeymoon au fort.泳池和无线网络。
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位于纳米比亚埃托沙国家公园东部边界。我们为您提供欢乐、浪漫、探险以及更多！
我们拥有 5 家旅店、2 个露营地和 34,000 公顷可供探索的荒野，总有一款适合您！
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成员的意见ONGUMA GAME RESERVE
4.8/5
90 通知
质量/价格比
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洁净度
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服务
以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于十月 2023
Nice campsite, good and clean ablutions. However the service is extremely poor.
We booked and paid in full on line but when we arrived they had no record of us. I showed them our booking and payment confirmation but rather than apologising they treated us as though we had somehow done something terrible.
I was told to email the payment confirmation to them so they could check it and laughed at for booking so late (we had booked that morning).
The people checking in before us were told that all the tables in the restaurant were full but were offered a menu to look at and told that the staff would be happy to put out chairs by the watering hole to accommodate them. They were then offered a map with their campsite marked on and carefully directed where to go.before being wished an enjoyable stay.
When it came to us we were told that they were sure we would be far more comfortable cooking our own food at our campsite. When I said we had had a long day and hoped to eat with them they said they might be able to find some chairs but again told us it would be much better if we ate at our campsite.
We were then told our campsite number and the member of staff went to walk away. I asked whether we could have a map so we knew where to go as the previous people had. The member of staff looked annoyed, handed a map over and waved his hand dismissively saying our pitch was ‘over there’. He then said if we couldn’t find it we must come back as we were not allowed to drive around on our own. He then walked away.
I have no idea what crime we had committed to be treated like this, they are clearly able to be polite to guests as shown by the way they spoke to the people before us. I don’t believe we are less well presented than anyone else, nor impolite or difficult to deal with.
Be warned - you take your chances here, they either like you or they don’t!! Sadly this ruined our stay as we felt very unwelcome and as an expensive campsite (N$810 per night) we had hoped for a more enjoyable experience.
We booked and paid in full on line but when we arrived they had no record of us. I showed them our booking and payment confirmation but rather than apologising they treated us as though we had somehow done something terrible.
I was told to email the payment confirmation to them so they could check it and laughed at for booking so late (we had booked that morning).
The people checking in before us were told that all the tables in the restaurant were full but were offered a menu to look at and told that the staff would be happy to put out chairs by the watering hole to accommodate them. They were then offered a map with their campsite marked on and carefully directed where to go.before being wished an enjoyable stay.
When it came to us we were told that they were sure we would be far more comfortable cooking our own food at our campsite. When I said we had had a long day and hoped to eat with them they said they might be able to find some chairs but again told us it would be much better if we ate at our campsite.
We were then told our campsite number and the member of staff went to walk away. I asked whether we could have a map so we knew where to go as the previous people had. The member of staff looked annoyed, handed a map over and waved his hand dismissively saying our pitch was ‘over there’. He then said if we couldn’t find it we must come back as we were not allowed to drive around on our own. He then walked away.
I have no idea what crime we had committed to be treated like this, they are clearly able to be polite to guests as shown by the way they spoke to the people before us. I don’t believe we are less well presented than anyone else, nor impolite or difficult to deal with.
Be warned - you take your chances here, they either like you or they don’t!! Sadly this ruined our stay as we felt very unwelcome and as an expensive campsite (N$810 per night) we had hoped for a more enjoyable experience.
ONGUMA GAME RESERVE
经理
02/10/2023 à10:48
Dear Mr Harrison
Your review is concerning to us and we’re working to resolve the check-in procedure right away. It does seem like our online booking system was offline and did not show on our side, but we are investigating the matter with the service provider. Onguma Tamboti Campsite is fortunate to have occupancies higher than any year recorded. We are therefor in the process of expanding our seating area and tables available in the Restaurant that will be arriving this week, as well as introduced more services for food delivery to the campsites due to the high demand, although this should not have been your only option. We have also welcomed some new staff to the team in the last month and do apologize for the uncommon occurrence that didn’t meet expectations.
We would not be able to grow and develop without feedback like yours. Although we’re disheartened by your experience, we’re grateful for your feedback so we can work to prevent it from happening again.
Thank you, Marelize
Your review is concerning to us and we’re working to resolve the check-in procedure right away. It does seem like our online booking system was offline and did not show on our side, but we are investigating the matter with the service provider. Onguma Tamboti Campsite is fortunate to have occupancies higher than any year recorded. We are therefor in the process of expanding our seating area and tables available in the Restaurant that will be arriving this week, as well as introduced more services for food delivery to the campsites due to the high demand, although this should not have been your only option. We have also welcomed some new staff to the team in the last month and do apologize for the uncommon occurrence that didn’t meet expectations.
We would not be able to grow and develop without feedback like yours. Although we’re disheartened by your experience, we’re grateful for your feedback so we can work to prevent it from happening again.
Thank you, Marelize
访问于十月 2023
Stunning lodge in Moroccan style. Excellent service, great decor and rooms. Food selection and cooking cut above other lodges
访问于九月 2023
Great location at the entrance of Etosha. Camping facilities are great and private. Their staff is amazing and provide great service. Field guides are knowledgeable and staff aims to make your stay the best possible. After an incident not related to them during a sundowner, they were very helpful in sorting out a replacement game drive in the morning.
Would highly recommend for a relaxing stay where you're taken care of by an amazing staff.
Would highly recommend for a relaxing stay where you're taken care of by an amazing staff.
访问于九月 2023
Notre dernière nuit avant de quitter la région de Etosha. Un service irréprochable et d’une amabilité incomparable par rapport au camp site dans Etosha.
Suite à un soucis pendant un des safaris le management ainsi que le guide nous ont plus que satisfait dans la gestion et nous ont offert une compensation. Ici la satisfaction client est prioritaire. Nous étions en campsite tout était parfait!!
Suite à un soucis pendant un des safaris le management ainsi que le guide nous ont plus que satisfait dans la gestion et nous ont offert une compensation. Ici la satisfaction client est prioritaire. Nous étions en campsite tout était parfait!!
Es gibt einen Pool mit schattigen Liegen zum Ausruhen.
Die Rezeptionistin war super lieb!
Das Essen im Restaurant war auch gut, der Service ist noch ausbaufähig. Da wir da aber keine großen Ansprüche haben, 5 Sterne!!! Im Restaurant gibt es Blick auf ein Wasserloch, echt schön.