SUN KARROS DAAN VILJOEN ^{* * *}

Hello Michael,

Thank you for sharing your experience with us at Dead Valley Lodge. We're thrilled to hear that you found our lodge beautiful and that our staff provided you with friendly service. Your positive feedback means a lot to us, and it encourages us to continue delivering great experiences to our guests.

If you ever have more detailed feedback or specific suggestions to share, please don't hesitate to reach out. We always aim to improve and enhance our offerings to ensure that each guest has a memorable stay.

We look forward to the opportunity of welcoming you back for another wonderful experience in the future.

Dear Iradi Bilbao,

Thank you for taking the time to share your feedback about your stay at Dead Valley Lodge. We appreciate your insights as they help us understand our guests' experiences better and make necessary improvements.

We're glad to hear that you had a positive experience with our guide and our chef. Their contributions to our guests' experiences are indeed invaluable.

Regarding your concerns, we apologize for any inconvenience you faced during lunchtime. We appreciate your feedback about the food options and portion sizes during that period, and we'll certainly take this into account for future improvements.

We understand your concern about having to pay for water at breakfast, and we'll review our policies to see if any adjustments can be made to better accommodate our guests in future.

As for the bathroom being outside the room, we understand that personal preferences can vary. We will certainly also look into the issue of canvas in the rooms to minimize disturbances caused by wind.

Thank you again for your feedback, Iradi. We take your comments seriously, and we hope to have the opportunity to welcome you back and provide an even better experience in the future.

Hello Frédéric Régent,

Thank you for taking the time to share your experience at Dead Valley Lodge. We're thrilled to hear that you enjoyed your stay and found our location convenient for exploring Deadvlei and the surrounding area.

It's fantastic to know that you appreciated our luxurious tents, attentive staff, and the delicious buffet with a choice of grilled meats. We always aim to provide our guests with a memorable and comfortable experience, and your positive feedback is greatly appreciated.

We do understand your concern about the noise from the morning return trips of 4x4s. We apologise for the disturbance.

Thank you again for choosing Dead Valley Lodge, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Dear Naomi Steiner,

Thank you for taking the time to leave a detailed review of your stay at Dead Valley Lodge. We appreciate your feedback and are delighted to hear that you found our rooms beautifully decorated and our location convenient, being within close proximity to the 1st gate of the park.

We're pleased that you had a positive experience with our friendly service and enjoyed the tasty and fresh food during your stay. However, we apologize for any disappointment with the lunch menu, especially regarding the Greek salad. We will review our menu offerings to ensure a consistent and enjoyable dining experience for our guests.

It's unfortunate that there was a mix-up with your lunch on the last day, but we're glad you enjoyed the breakfast box on your morning adventure to Big Daddy.

We appreciate your kind words about Reagan's tips, and we'll pass on your feedback. Your comment about the water temperature in the shower is also noted, and we'll work on resolving this issue to ensure a more comfortable experience for our guests.

Thank you for choosing Dead Valley Lodge, and we hope to have the opportunity to welcome you back in the future, providing you with an even more memorable stay.

Dear Albert Knittel,

Thank you for sharing your thoughts on your stay at Dead Valley Lodge. We appreciate your feedback and are delighted to hear that you found our facility to be very nice and conveniently located right at the entrance to Sossusvlei.

We're glad that you were accommodated comfortably even though there were no family tents, and that you enjoyed the spacious tents with their great views. It's wonderful to know that you had positive dining experiences and found our staff to be friendly.

However, we apologize for the issue with the fridge in your tent. It's important to us that all amenities function correctly, and we regret that there was a delay in addressing your complaint. We'll investigate this to ensure such instances are not repeated in the future.

We're pleased that you had a great experience with your guide, MC, and that they added value to your morning explorations.

Thank you for choosing Dead Valley Lodge, and we hope to have the opportunity to welcome you back for another enjoyable stay, with all amenities in perfect working order.