SOFITEL MUNICH BAYERPOST * * * * *
宾馆
€€€
4.4/5
2025
推荐
2025
一个 "大饭店 "的建筑，一个令人惊讶和现代的内部设计，一个近在咫尺的中心城市，它的食谱是优秀的，是游览慕尼黑的最佳选择。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见SOFITEL MUNICH BAYERPOST
4.4/5
21 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
Der Wellness Bereich war leider in Renovation, daher nutzten wir die Badewanne im Zimmer. Das war auch toll. Beim Check-out hatte es leider eine Warteschlange, daher nutzten wir den Fast Check-Out.
Upon arrival, I was dismayed to find the rooms falling well below the standard I expect from a luxury hotel. Despite efforts from Zander at the front desk to remedy the situation with a room change, the alternative offered little improvement, with a disappointing view of a concrete wall.
When I politely requested to cancel my reservation, Zander initially assured me that it could be done without fees, contingent on an email from American Express. Regrettably, the hotel later reneged on this agreement, insisting on cancellation charges.
This inconsistent and unaccommodating behavior left me disillusioned and dissatisfied. I urge fellow travelers to exercise caution when considering Sofitel Munich and instead explore alternatives such as The Charles Hotel Rocco Forte, where superior service and reliability are guaranteed.
UPDATE: Disputed charges with American Express. Manager replied to this review requesting an email yet did not provide his email address.