结果酒店阿库雷里

AKUREYRI - BERJAYA ICELAND HOTELS

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4.3/5

65 意见

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Thingvallastraeti 23, 阿库雷里, 冰岛在地图上看到

+354 444 4000

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2025

有关信息和时间表AKUREYRI - BERJAYA ICELAND HOTELS

全年开放。Chambre double à partir de 18 990 Kr en basse saison.

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成员的意见AKUREYRI - BERJAYA ICELAND HOTELS

4.3/5

65 通知

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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。

Sharon V.

访问于九月 2023

We were traveling with our teen grandchildren. Flight to Toronto cancelled as were all flights because of wild wind and rain storm. Icelandair responded promptly and bussed us to Hotel Reykavik Marina when it was finally safe to drive. We were warmly welcomed by Kevin at 1am. We ended up staying two nights. After rebooking flight, Hlin worked most of the next morning to organize the second night through Icelandair. Kevin on duty again that night and even helped us order pizza! These two front desk staff were incredibly pleasant and helpful. Every staff member from restaurant to cleaning were friendly and engaging. The rooms were comfortable and uniquely decorated. The lobby and other public rooms were so cozy and welcoming. We would highly recommend this hotel and felt incredibly fortunate to be placed here so we could enjoy it.

Carole B.

访问于九月 2023

Nous avions réservé une chambre de 17 m2 et nous avons obtenu une chambre de 14m2 dans laquelle nous pouvions à peine bouger. Les photos présentées sur le site ne refléte en aucun cas la réalité. Par ailleurs, la vue de la chambre donnait sur un immeuble en construction au lieu de la vue sur l'océan ou des petites maisons colorées du quartier comme décrit sur booking. La chambre donnait en plus sur une rue bruyante et était très mal isolée. Mise à part ce problème sur la chambre, lors du check in on a débité ma carte bleue sans accord et sans me donner de facture alors que je voulais payer en espèces. J'ai été recreditée sur ma carte bleue mais avec une différence de 20 euros que l'hôtel refuse de me rembourser sous pretexte de leur geste commercial pour tous les inconvénients decrits largement insuffisant. La direction de l'hôtel n' a pas du tout le sens de la relation Clientèle et les prestations promises sont non conformes.

Elisabetta G.

访问于八月 2023

Mi sono trovata bene in questo albergo nel porto vecchio. Le camere sono in ordine e ben pulite. Vicinissimo alla via centrale. Le parti comuni sono originali, arredate con cura. Ci sono ritornata alla fine del giro dell'isola.

F J.

访问于八月 2023

After arriving from a transatlantic trip, I had enquired if I could check in early. Was brusquely told by the front desk "Absolutely not, no way". Which is fine, I get it - asking for a room at noon is out of the norm. Then while I was hanging out in the lobby, I saw rooms being given away to people who were walking in.

Normally, I'd let this go but I was so tired and in need of a shower so I approached the agent again, where I was told quite rudely, that the room was simply not ready.

Without caring to investigate further, I changed in the lobby washroom and went about my day.

Customer service was very much inexistant. And as for the rooms, there were cheeky signs pointing out to how the washroom was small and how better it would be to hang out in the lobby (?!). There were no closets, and it was pretty much a closet with a twin bed at the end of the room against the 3 walls. This could be the way things are, and perhaps I am out of my cultural gauge, but I am sure you can do better than this hotel, as certainly this wasn't the cheapest of the options around.