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REYKJAVÍK CITY HOSTEL

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3.4/5
114 意见

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Sundlaugarvegur 34, 雷克雅未克, 冰岛 在地图上看到
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2025
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青年旅舍有2人、4人或6人房间的床位。

这家青年旅馆有2人、4人或6人的房间。另外,房间很大,但价格也很高。在秋天,这个地方是非常昂贵的,因此,我们强烈建议你在最短的时间内预订。这里有美食,有餐厅,有沙发,有电视,有互联网,有Wi-Fi空间,还有一个小卖部。在这里,您可以购买大量的小册子,乘坐交通工具,或者乘坐汽车。您还可以在Laugardalslaug的游泳池边上欣赏这个地方。

你知道吗? 本评论由我们的专业作者撰写。


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成员的意见REYKJAVÍK CITY HOSTEL

3.4/5
114 通知
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以下评分和评论反映的是会员的主观意见,而非 The Little Witty 的观点。

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访问于十月 2023
It is a well-situated campsite. With connection to the city by bus. Camper pitches are correct. Very bad services. Dirty and dirty toilets and showers. They have no facilities to empty the chemical toilets, nor drinking water taps inside to refill the caravans. The worst campsite in Iceland considering that it is the capital.
REYKJAVÍK CITY HOSTEL
REYKJAVÍK CITY HOSTEL 经理
05/10/2023 à17:13
Dear Maria
Thank you for your review
Good to hear that you liked the location, connections and the camper pitches.
Not good to hear about your experience with the service and the facilities.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
访问于十月 2023
Don’t forget people. Terrible place, not honest staff!

Take care! They are not honest with the customers!!! None star would be better!

December 23 - Take care! They just want your money. Don’t answer me anymore…
????

Bad experience.
I made a mistake and tried to cancel the reservation after a few hours and asked for a refund. They just said that it was impossible and kept my money.
☹️

I read your answer. You know that I have already contacted you. There’s no sense for a non refundable booking. It’s easy to refund the credit card. Terrible customer service. I live far from Iceland and you know I can’t reschedule.
Lack of good will…

New customers have to know that. They don’t care about us.
One more day and no answer. Just kept the money.

Terrible customer service. Pay attention, they don’t respect our money.
REYKJAVÍK CITY HOSTEL
REYKJAVÍK CITY HOSTEL 经理
05/10/2023 à17:15
Dear Marcos
Thank you for your review
I am very sad to hear about your experience with the service
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
访问于十月 2023
Camping in Reykjavik is going to be expensive, we are paying double the amount we would pay for suburb campsites. However, the camping here has no Blackwater or grey water dump. Also, we have been here two nights now and no one has cleaned out the toilets and showers. They are disgusting. This is a campsite in Reykjavik, the capitol of Iceland and if I was an Icelandic sitizen I would be very ashamed that this is what we are showing to our foreign visitors. Please get this sorted so you don't get further very poor reviews on this site. Whoever is owner of this site is not advertising Iceland in its best light. Get your act together, you're very poor at this.
REYKJAVÍK CITY HOSTEL
REYKJAVÍK CITY HOSTEL 经理
05/10/2023 à17:16
Dear Meryl
Thank you for your review
I am very sad to hear about your experience with the service at the campsite.
We are constantly trying to improve and make sure everyone gets a good experience.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
访问于十月 2023
I can't understand how this campsite with so many reviews has 3.9 (last week it was 4.0) rate. After spending the night with our campervan in many campsites along the ring that has a rate of maximum 3.7, our expectations for Reykjavik Campsite was high...and much higher was our frustration at the end, unfortunately. It was the dirtiest one and the worst thing is that it was the most expensive one!! Unbelievable!
I would say it has a big potential: the check in was easy, kitchen and toilets are big enough for the amount of people they attend, but the toilets were not dirty, they were FILTHY. We arrived at night, tired, and had to deal with that. In the morning they were still FILTHY!! For that amount of guests, they should do the cleaning more times per day (for what we saw, they do it just once a day).
The kitchen was ok-ish, but 2 stoves were not working the next morning and people had to wait to use the ones that were working.
All in all, a big disappointment.
REYKJAVÍK CITY HOSTEL
REYKJAVÍK CITY HOSTEL 经理
05/10/2023 à17:17
Dear Fernanda.
Thank you for your review
I am very sad to hear about your experience with the service at the campsite.
We are constantly trying to improve and make sure everyone gets a good experience.
As you say, our rating is high, but it seems as we went off the track during your stay.
Can you please reach out to me through [email protected]?
Best regards,
Oddvar
访问于十月 2023
Ce camping est un dépotoir total. Les salles de bains étaient absolument dégoûtantes et n'avaient jamais de papier toilette. Je n’envisagerais même pas d’utiliser les douches ici. L'emplacement est génial mais c'est tout. C’est aussi très très cher vu l’état dans lequel il se trouve.

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