AMALFI HOLIDAY RESORT

SCAMMERS! Robbers!! Stay away!!

CREDIT CARD FRAUD- Dig deeper in reviews, you will find plenty that they charge your credit card unauthorized.

1. This place is full of dishonest people. They charged us €64 in taxes, they said it is imposed by City of Amalfi but the city doesn’t charge any tourist tax from November to February. We confirmed this on city website, check for yourself before you try to book here.

2. This place sees tourists as prey and take whatever they can from you. Charges €50 for cleaning fees but no cleaning service provided for our 3 day stay.

3. Not hot water, there was no hot water for shower for our stay.

4. No Service- Never offered to help with carrying luggage upstairs. Instead said we can book you taxi when you leave because they make commission from that.

5. MOST IMPORTANT- They act like they are helping you by booking taxi, ferries, scooters and other activities. But there is commission they get for all of this. For example: he offered to book us a ferry for €50 but when we booked on our own it was €12. He also offered us scooter for €100, when we booked we got for €60.

The only nice reviews for this place are from people who don’t know prices outside and just don’t know that they have been scammed yet.

Hotel itself is so far up the hill, so many folks told us on our stay that never again.

YOU HAVE BEEN WARNED!!

To those who work here to scam people, you won’t get far in life by stealing money like this.

The worst resort I have ever come across. Extremely Pathetic. If given a chance I'd give them negative ranking not even 1. They cancel your reservation without giving you any information. Moreover, they don't even receive your call/ texts. If your flight or train get delayed due to any reason you'll have to pay the cost as they just lock the hotel and leave by 6 p.m. If you reach this hotel after 6 p.m. you'll find the hotel is locked and the whole staff has gone home. We informed them in advance that our train got delayed due to which we'll reach there by 7p.m. They knew this still they locked the hotel and left. Didn't even reply to our calls/texts, we had paid them the huge amount already, still they didn't even care and left. The next day when we called them they told us that gey had cancelled our stay. Such a terrible staff without even giving us any information they cancelled our stay and fraudsters didn't even refund us. I suggest you think 10 times before considering this resort. In my lifetime this is the worst experience I've ever faced.

Struttura molto caratteristica, comoda da raggiungere. Personale cortese e disponibile, stanze comode e pulite, senza fronzoli, tranquillità ed aria buona, colazione come a casa senza sprechi, consigliatissimo per una pausa di relax assoluto. Garage convenzionato, ma ad Amalfi non bisogna andare con la macchina!!!!!

Pessima esperienza: un giorno prima dell'arrivo mi hanno cancellato la prenotazione per due camere fatta un mese prima su booking. Il motivo ufficiale è che non sono riusciti a garantire il pagamento sulla mia carta di credito, ma il sospetto è che abbiano venduto le due camere prenotate ad altri ospiti ad un prezzo maggiore. Infatti ho chiamato più volte la struttura nel corso di questo mese, offrendo anche di pagare tramite bonifico e spiegando che la carta di credito ha un doppio controllo di sicurezza, per cui non è sufficiente provare a prelevare denaro, bensì devo autorizzare io con codice di sicurezza e che nessuna richiesta di autorizzazione mi era mai arrivata (uso la carta regolarmente nella quotidianità, su booking
e su altri siti di e-commerce e funziona benissimo). Tralascio la scortesia del sig. Andrea che ha risposto al telefono nei miei tentativi di sapere se la prenotazione fosse confermata.
Anche in questo settore, come in tutti gli altri, senza cortesia e professionalità non si va lontano ed i clienti scappano.

I do not recommend as we had the worst experience with this hotel : we made a mistake in the dates when we booked realised it right away and asked for a change. We were ready to pay more of necessary. The hotel did not accept a change of date and refused to wave the cancelation fee (which was the price of the room). This lasted 4 days as they were very slow to respond via booking and we never spoke to a manager, only a receptionist. Don't book there if you want to deal with honest people.