HOTEL TORRE GUELFA ^{* * * *}

We stayed for 4 nights recently and was by far our favorite hotel from our 12 night trip in Italy. . . We got into our room and were astounded by the seemingly 15 foot ceilings and probably 8 foot high windows! We ended up in a 2 room suite that also had a sleeper sofa in an upstairs loft, so between the living room, loft, and bedroom it was effectively a 3 room suite for less than $300/night!

The location and view are also not to be missed! The tower and terrace have spectacular views of the Duomo and Piazza Della Signoria. You are also very close to the Ponte Vecchio and less than a 10 min walk from tons of delicious restaurants, shopping, and the best sites in the city.

When I make it back to Florence I will be staying here again!

Google should review this listing. This is NOT a 4 star hotel. This isn't up for debate or personal interpretation. This place is a dump. The photos are not representative. Our bathroom is actually in one of the photos, albeit with maximum Photoshop work. This hotel is run down and completely without services. There is no room service and no one answers the phone at the front desk. And there are no irons. The reason for this is that they are a historical building. Other historic buildings have set up rooms for ironing, but not here. No prior notice that they are missing a standard amenity. I had to go out and buy a new shirt for my wedding anniversary dinner. They refused to give us the remote for the air conditioner so we had to sleep with windows open and were bitten by bugs every night we stayed. And whatever you do, refuse to stay in room 301. It is in the only hallway to the breakfast room and to the tower so for hours every morning and in the early evening you have most of the residents walking by your (not at all soundproofed) door. Having a decent place to stay, and being able to trust online listings when booking, are a significant part of any trip. Our trip was worse for having stayed here.

We just stayed here recently for 3 nights. The location is excellent because you are close to everything the center of Florence has to offer. We were able to walk everywhere we needed including the train station. I think this great location is part of why our stay was so noisy and uncomfortable unfortunately. I know it’s not the hotel fault, but our room was on the 1st floor and we struggled every night and morning to sleep through the noise of men in the streets yelling and the worst was the continuous sound of very large carts being pushed over the cobblestone street next to our window. The market vendors store their carts full of items in the building next to our room’s alleyway so from 6AM to 11PM you hear them pushing the loud carts back and forth. I wore ear plugs and still could hear it. There were no other rooms we could be switched to as I asked. Staff was nice but this noise combined with the hot stuffy room made it miserable for us at night. The breakfast is a nice treat and we really enjoyed that every morning. The hotel tower has an amazing view and we enjoyed aperitivo on the tower. Lastly, our room was not one pictured on the website so I was surprised it was so small with no fan or AC(it was constantly cold there so that is why no AC, but with our family having allergies and asthma we really needed some airflow in the room and despite us being from a hot climate we were hot). The room was very small and old fashioned. It reminded me of staying in my grandparents bedroom lol.

Come ho già scritto siamo tornati in questo albergo per le feste di Pasqua (perché erano passati dieci anni dalla prima esperienza che era stata positiva).
Abbiamo trovato una situazione completamente diversa.
La stanza, ( ubicata nella parte nuova della struttura)era grande ma con un rumore infernale per via dei carrelli che dall'alba escono dal deposito....il sabato sera anche in piena notte.
Le stanze si raggiungono senza ascensore che si ferma al terzo piano.
Un grande dispiacere e soprattutto inconcepibile per un 4 stelle.
Nulla da dire sul personale.

L'hôtel est très bien situé en plein centre historique, idéal pour visiter à pied. Proches magasins, restaurants, tramway, gare. Une vue magnifique du haut de la tour. Le petit déjeuner salé/sucré est très copieux. Le personnel est très attentionné. Les chambres sont très spacieuses. Un petit point négatif : la taxe de séjour assez élevée 7€ et à la réception parle très peu français. Une note d'ensemble très satisfaisante.