CARLTON & GRAND CANAL
宾馆
€€€
3.1/5
2025
推荐
2025
酒店有一个美丽的露台，面对着圣卢西亚车站的出口，提供150间现代舒适的客房。
很难看出这个机构是在典型的栅栏里长大的。观察下面停靠的游船。它坐落在火车站的对面。它是一个优雅而有格调的酒店，30年来一直由一个Venitienne家庭经营。总共有145间客房，以古老而精致的风格打造，与现代设备形成鲜明对比。在4楼，卡尔顿酒店有一个餐厅，酒吧和休息室，有全景露台和大运河的美景。酒店还设有第二家餐厅，名为 "冲天炉"，以其季节性和创新性的菜单而闻名。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见CARLTON & GRAND CANAL
3.1/5
31 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
Upon entering our room, we were met with a musty odor and upon closer inspection, discovered patches of mold in the corners of the ceiling. This was not only unpleasant aesthetically, but also raised concerns about potential health risks.
The restaurant service was another major letdown. The wait times for food were excessive, and to top it off, they completely messed up my order. By the time the correct meal arrived, my appetite had vanished due to the long wait and initial mistake.
To make matters even worse, my wife's jacket went missing from our room during our stay. We reported the theft to the hotel staff management, but they have yet to respond or acknowledge our complaint. This lack of communication and follow-up is completely unacceptable.
Overall, our stay at the Hotel Carlton was a major setback to our Venetian vacation. Considering the moldy room, sluggish service, and missing jacket incident, we would strongly advise against staying at this hotel. There are far better options available that prioritize guest comfort and security.