LE ROSE SUITE HOTEL
平坦
•
€€
2024
推荐
•
2024
迷人的酒店,拥有健身和保健区,以及宽敞、设计良好的客房。
这家充满魅力的酒店拥有宽敞舒适的客房,距离海滩100米。设有带盐水的露天游泳池和健身空间,可供客户使用。
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比较并预订住宿 LE ROSE SUITE HOTEL
成员的意见LE ROSE SUITE HOTEL
3.9/5
21 通知
质量/价格比
地点
洁净度
设置/氛围
服务
访问于四月 2024
Frustrated and Dissatisfied !!!!
My family and I have been guests for 9 days, and during this time, we decided to utilize the pool facilities.
However, upon attempting to access the pool, we were informed of a mandatory fee of €33 per person for pool access.
What's deeply concerning is that neither your online booking platform nor any third-party websites mentioned these fees during the reservation process.
Furthermore, we were taken aback to learn that these fees only cover a 3-hour pool access window, making the situation even more frustrating given the length of our stay.
It's important to note that the pool and spa facilities are managed separately and are not part of the hotel's services. However, as guests of your hotel, we expected clearer communication regarding the associated fees for these amenities.
As loyal guests, we expect complete transparency regarding all associated costs, including any additional fees for amenities. It's incredibly disappointing to encounter hidden charges after committing to a lengthy stay, especially when they are not disclosed upfront.
I urgently request that you address this matter promptly and transparently.
I seek clarification on why these fees were omitted from the booking details?
My family and I have been guests for 9 days, and during this time, we decided to utilize the pool facilities.
However, upon attempting to access the pool, we were informed of a mandatory fee of €33 per person for pool access.
What's deeply concerning is that neither your online booking platform nor any third-party websites mentioned these fees during the reservation process.
Furthermore, we were taken aback to learn that these fees only cover a 3-hour pool access window, making the situation even more frustrating given the length of our stay.
It's important to note that the pool and spa facilities are managed separately and are not part of the hotel's services. However, as guests of your hotel, we expected clearer communication regarding the associated fees for these amenities.
As loyal guests, we expect complete transparency regarding all associated costs, including any additional fees for amenities. It's incredibly disappointing to encounter hidden charges after committing to a lengthy stay, especially when they are not disclosed upfront.
I urgently request that you address this matter promptly and transparently.
I seek clarification on why these fees were omitted from the booking details?
访问于四月 2024
Camere vecchie poco pulite poca assistenza colazione buona il proprietario non saluta i clienti di conseguenza neanche i dipendenti
访问于三月 2024
Leider waren wir von unserem Aufenthalt im Hotel enttäuscht. Obwohl wir angeblich die beste Luxus Suite hatten, war sie nichts Besonderes.
Die Sauberkeit ließ zu wünschen übrig. Die Duschköpfe waren stark verkalkt, es war offensichtlich, dass sie schon seit längerer Zeit keinen Entkalker mehr gesehen hatten, das Wasser spritzte herum, anstatt dich zu erreichen. Die Reinigung war oberflächlich, die Küche wurde nicht aufgeräumt.
Das Frühstück bot keinerlei Abwechslung, da jeden Tag das Gleiche serviert wurde.
Das WLAN in unserem Zimmer funktionierte während unseres gesamten Aufenthalts nicht, obwohl wir das Problem mehrmals an der Rezeption und per E-Mail gemeldet haben, wurde unser Anliegen ignoriert.
Positiv zu erwähnen sind die schöne Aussicht auf das Meer, die freundlichen Barmitarbeiter und die gute Lage des Hotels.
Alles in allem war unser Aufenthalt im Hotel nicht so angenehm, wie wir es uns gewünscht hatten. Bei zukünftigen Besuchen in Rimini werden wir definitiv eine andere Unterkunft in Betracht ziehen.
Die Sauberkeit ließ zu wünschen übrig. Die Duschköpfe waren stark verkalkt, es war offensichtlich, dass sie schon seit längerer Zeit keinen Entkalker mehr gesehen hatten, das Wasser spritzte herum, anstatt dich zu erreichen. Die Reinigung war oberflächlich, die Küche wurde nicht aufgeräumt.
Das Frühstück bot keinerlei Abwechslung, da jeden Tag das Gleiche serviert wurde.
Das WLAN in unserem Zimmer funktionierte während unseres gesamten Aufenthalts nicht, obwohl wir das Problem mehrmals an der Rezeption und per E-Mail gemeldet haben, wurde unser Anliegen ignoriert.
Positiv zu erwähnen sind die schöne Aussicht auf das Meer, die freundlichen Barmitarbeiter und die gute Lage des Hotels.
Alles in allem war unser Aufenthalt im Hotel nicht so angenehm, wie wir es uns gewünscht hatten. Bei zukünftigen Besuchen in Rimini werden wir definitiv eine andere Unterkunft in Betracht ziehen.
访问于三月 2024
È sempre un piacere farsi coccolare in questa bellissima struttura,il top il rito con gli oli essenziali in sauna.. bravi.
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Spa bellissima, personale gentilissimo, angoli relax sempre puliti e pieni di biscottini, mele, tisane e acqua.
Colazione buonissima e ricca.
Le uniche pecche? All'arrivo non ci dicono che il parcheggio è a pagamento (si, ci sono dei cartelli) ma sarebbe stato opportuno specificarlo dato che siamo arrivati di sera e avremmo potuto decidere di parcheggiare fuori.
Seconda cosa: faccio presente che la doccia non funziona. Mi dicono che chiameranno subito il manutentore. Noi usciamo per l'aperitivo e torniamo alle 22.
Lasciamo la stanza il giorno dopo con la doccia ancora non funzionante e senza che nessuno ci abbia degnati di mezza parola. Abat jour non funzionante, porta cartigienica rotto.
Ma i 10€ di parcheggio al giorno non sono sfuggiti.
Dovreste essere attenti si, ma a TUTTO
In ogni caso davvero un ottimo hotel, brave e gentili le ragazze