CASTLE HOTEL

Mooie hotel .
Fijne ontvangen bij de receptie
Heerlijk ontbijt zowel orientaals als Iers ontbijt .
Mooie hotel kamer

Very nice old fashion hotel. Great price/quality ratio. Fully recommended!

Im taking various factors and vast traveling experience into consideration before writing this review. The reason why I give this hotel stay 1 star is in hope of warning others with the reality of the management in this hotel. They charge you even when you checked out more than 24 hours before, and rent out the room. The price you pay for a very old hotel where no effort was done to make the stay comfortable and meet a 4 star hotel requirement. I’ve stayed in many hotels and you can hear everything the other guests do, I mean everything! The sleep here is not good, and nothing has been done to improve small easy fixes to improve your stay, so all sounds get in and the doors in the hallways could easily be a lot more smartly more quiet with an almost costless solution, instead of making noise in the night to all the guests, but this hotel don’t show care about the 4 stars. The staff at the desk were kind of alright, Aman was very kind, but this hotel management only cares about taking as much money from you as they can, while your room is checked out for a whole day. They do not inform you about a 48 hour cancellation policy when you check in or book, and this is disgraceful and appears to be planned.
I had to check out 26 hours before the planned checkout time and there was a couple of hours before mid day to make the room ready for a new guest (the reception said everything was fully booked), so my room could easily be rented out quickly, since people were waiting for a hotel room to open up, and they told me they would not make me pay if the room was rented out, but they took the money from the card and did not show interest in refunding it. Stay away from this hotel. The management easily make double money on same room even if you show respect and checkout 2 hours before checkout time for the day during one of the most busy holidays of the year. It is a really careless way to manage a hotel and name it 4 stars on top of it. Stay away from this hotel, you have other good options in Dublin and they will treat you with respect and not steal your money like this. I stayed in a lot of hotels in my life and never have I experienced a direct humiliation by not responding to your email while being dishonest and avoid telling about the cancellation policy of 48 hours until you check out, which is absurd when people are waiting in line for a room in Easter. It is careless and a hustle. I never make negative reviews like this, never did I have to, but this sort of mindset and behavior from a 4 star hotel is a disgrace in such a wonderful city and country with such amazing people. I unfortunately hereby, give my worst review of experience even though I had a wonderful holiday in Dublin, because Irish people are so respectful. Before you support this hotel, look at other places, and keep in mind that this place is the opposite of what the respectful Irish culture is!

Pretty ok located, friendly service but:
- room/bathroom aren’t clean (toilets dirty, there is an urgent need to replace the toilet seater), some moisture here and there, a strong sweat smell in the corridor (time to deep clean the carpets?)
- there is no phonic isolation at all. We could literally see clear through the entry door!

Great venue for afternoon tea ????☕