STEIGENBERGER HOTEL * * * * *
宾馆
€€
4.2/5
2025
推荐
2025
一家拥有高标准住宿的好酒店，位于市中心的运河边。
施泰因博格酒店位于阿尔斯特弗利特(Alsterfleet)，是一座现代化的酒店，拥有235间漂亮、现代、实用和舒适的客房：迷你酒吧、空调、平板电脑等。大部分的客房都能欣赏到美丽的峡谷全景。在这些楼层中，有健身室和桑拿室，可以看到汉堡的景色。古老的运河与现代的商务舱风格相结合，营造出迷人的氛围，使斯泰根伯格酒店成为一个非常令人愉快的住宿场所。在线提供特别服务。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见STEIGENBERGER HOTEL
4.2/5
25 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
I booked a connecting room for my son and on arrival, we were told there were none available. We could only get adjacent rooms.
It went downhill from there...
Despite clearly stated check-in allowed after 1500, the adjacent room was not ready until nearly 1600.
From there, we find that the Hotel WIFI is only really usable IF you have the H-Rewards membership and even then it only provided 35mpbs down (it would intermittently be faster but invariably slow down again as soon as you started using it). The free was barely 4mbps.
A point of fact is that both or our tablets with 4G/LTE and 5G were able to get 60 & 235mbps down respectively
Finally, restaurant is closed on mondays...
Bright spots...
The concierge/bell hops were extremely helpful...
The desk agent went above and beyond providing access to the conference WIFI system that was much better.
Final notes....
For a hotel at this level and cost, high speed WIFI, on site food services, and getting the rooms you booked are a must... especially in the 2nd largest city in Germany.
Der/Die Rezeptionist/innen waren zum Teil nicht sehr freundlich und wirkten schlecht gelaunt, beim Check-In gabs so gut wie keine Informationen.
Die Rechnungsanschrift wurde falsch ausgestellt (obwohl bei der Buchung extra angegeben).
Nach mehreren E-Mail gabs dazu bis jetzt keine Antwort bzw Korrektur. Telefonisch heißt es, ich solle eine E-Mail schreiben.
Am Telefon hieß es dann auch, ihre Anfrage wird sofort bearbeitet, auf welche ich noch heute warte... Schade, denn das Hotel hätte potential.