THE BRITISH

Had an amazing experience at the British! Loved the contactless check in and the parking rates. Would absolutely recommend it to anyone visiting the area!

Go elsewhere. Especially at the cost they charge.
We stayed here in early Oct for two nights (Prince of Wales suite). The building is beautiful and the room seemed nice on first glance, but once you peel back the spider webs (literally) you can see it is not well maintained.

No glassware in the rooms - when I asked at the front desk for water glasses and wine glasses, I was ushered to the bar to pick some up myself. Explanation for the no glassware from the front desk was "we don't include it as people tend to steal our glassware".

Parking - parking is advertised as being free - but only for those who are parking on the street. So that was a bit of a bait and switch. If you want the on-premises parking - open your wallet.
I should start charging guests at my home to park in my driveway. Ugh.

Not easy to get luggage to your rooms - no suggestions from front desk at check in on how best to bring your luggage in. No ramps to wheel luggage up the many steps to the elevator lobby area. Not a big deal, but if you are staying multiple nights and you have a cooler with you - not easy.

Robes - my partner specifically left her robe at home as the suite was advertised to include robes. When we arrived there were none. My partner called down and inquired about the missing robes. She was informed that robes are not included with the rooms and we don't have any. When she kindly informed them that this was advertised with the suite package - they magically appeared in 15 minutes.

Food/Restaurant - Stay away. All I can say. Go dine elsewhere if you are choosing to stay here. There is a nice authentic Mexican restaurant just up the road (walking distance).

Bon service, on nous a conseillé du debut et nous a accompagné jusqu'à la fin. Endroit très propre et éclairé. Très bel expérience pour les groupes et réception. Je recommande. Endroit charmant au coeur du Vieux Aylmer.

De très bons plats
Très copieux et très bons

I have every reason to give this place a 5 star. The British is the soul of aylmer. I pride myself on supporting local and small business. In recent times, the inflation of prices has resulted in this business to close its doors. Anyone living in this time would understand. What I can’t forgive is having their employees tossed to the curb. No warning, no options. It’s unacceptable and it’s not aylmer and it’s inhumane. When you have a community that supports your business and this is how you treat your employees it’s deplorable. I, and I hope others will follow suit in boycotting this business.