CHÂTEAU BEAUVALLON

I’m very surprised that this is considered a 4-star hotel. It’s at most worth 3 stars, but is probably closer to two stars.

Our room was dirty when we arrived, with something that looked like toilet paper specks littered all over the bathroom and living room. We complained about this several times, and they said they would send someone in to clean, but they never did. We stayed two nights, and no one even cleaned our room at all.

It’s also impossible to get in touch with the reception by phone. There is no phone to reach them in the rooms, they gave us a phone number to call with our cellphones, which wasn’t answered a single time in our 10+ attempts.

The shuttle was hit or miss. One driver was very nice and helped us out with our stroller, the other was very unfriendly and didn’t even bother extending a hand for help me come down the shuttle while I was carrying a car seat with my infant in it.

The room is nice but the hotel very noisy. Hottub was outside our room and was supposed to be closed by 10pm. Large group were out there yelling and playing loud music. Called down at 10:15 p.m., asking that something be done. 20 min later, nothing, so I had to get dressed and go to the front desk to get it resolved.

Nous avions une suite de 2 chambres. Elle était très propre. Nous ne manquions de rien. Vaisselle, ustensiles, chaudrons... le service était impeccable.

Gr8 place to stay very close to the Mnt Tremblant village

It was just wonderful. No detail was overlooked or neglected by this hotel's staff.
We stayed at a family suite that was equipped with everything from A to Z, whether kitchen utensils, dishes or complimentary bath and kitchen products (no tea though, bring your own!). The room was immaculately clean, modern, the linens were luxurious, with plentiful towels, robes, etc.
Shower and bath tubs worked very well, with excellent water pressure and excellent draining.
Murphy bed was a brilliant solution to provide a great additional queen bed and to free up space during the day.
We loved the fact that the room was heated silently and that we could also use a gas fireplace. I would also like to highlight plenty of charging outlets in the sitting area. What we couldn't figure out was how to lower the heat. ????
If I were to offer a suggestion it would be to include a sealing strip on bathroom's and bedroom's French doors.
The facilities were up to par: large game room, interior pool, large outdoor hot tub.
Everything was clean and a pleasure to use.
The ski storage required asking front desk staff to lock/unlock it. Complimentary shuttle was prompt and arrived within minutes.
Thank you very much everyone and especially Patrick, who provided a lot of guidance and help prior and during our stay.