STORIES BOUTIQUE HOTEL

Ottimo hotel per servizi e posizione. Qualità e pulizia sono stati impeccabili l’unica piccola pecca è il rumore notturno, ma penso sia normale per la sua posizione centralissima. 5 stelle per la bellezza dell’area centrale e del verde.

Úžasné miesto

Beautiful hotel with lovely staff! Amazing location - we didn’t even need our metro tickets because everything was in about 30 min (absolute max.) walking distance :)

Unfortunately we had a really bad experience at the stories hotel. We had in advanced read the good reviews and were disappointed from the beginning. We arrived around 19, no staff to be found and we waited a 10 minutes before any showed in the reception.
The hostess was polite and apologised. She showed us to the room, upon entering the room the first thing that meet us was the smell of rotten sewage. The hostess didn’t seem to notice. So the drain in the bathroom must have been clogged because it really stank. To get some fresh air in we opened the window, only to discover that the planters outside our window had been used as an ashtray from previous guests. So instead of fresh air, there’s a distinct smell of old cigarets.

After dinner we decided that we would address the problems with the hostess. She was again polite but that didn’t really helped us. She said that all superior room were booked and the best she could do was an air freshener. She came back with a tiny sent diffuser and we were left with sleeping in a disgusting smell.

I would have hoped that she could a least upgrade us to another room that night, if any in our price range wasn’t available. But unfortunately she did not. She told us to wait for cleaning the next day. We were left with a feeling of ‘deal with it yourself’.

Next morning we decided to check out, even though we were supposed to stay there two more nights.
The morning receptionist was informed about the smell but didn’t accommodate any kind of compensation for our situation. And couldn’t tell us if
we were able to at least get our money back for the additional two nights we where supposed to stay there.
We were proposed a free cab, which we declined since we didn’t know where to go yet. A poor redemption for paying to stay in the smell of sewage all night.

We were perhaps unlucky, and i hope that this doesn’t happen regularly. But the general look and feel of the room wasn’t good either. Bathroom door was water damaged from open shower. Which also showed on the carpet in the room. The doorframe likewise.
Lights in the room were blinding you, not really comfortable at all. The fixed furniture was scratched and worn.
This could have been overlooked but in the light of an unhygienic and unmaintained room, it just made it all worse.

Πολυ μικρα δωματια πολυ υπερτιμημένο πρωινο !
Το κρεββατι σκληρο με πολυ αβολα μαξιλαρια!
Υπερτιμημενο γενικα ακριβο για αυτα που προσφερει