HOTEL CHARLES
托管服务
•
€
2024
推荐
•
2024
带有餐厅和露台的友好酒店,位于布达佩斯的布达景点附近。
这家友好的酒店位于城市的布达一侧,距离景点仅有几分钟的公交车路程,是在不破费的情况下获得高质量住宿的理想地址。67间舒适宽敞的单间都有一个小厨房。每天早上在János餐厅提供丰盛的早餐,该餐厅也提供传统的匈牙利美食,并有一个愉快的阳光露台。工作人员非常友好,对每个客人都非常照顾。布达那边的交易不错。
广告
广告
与我们的合作伙伴一起组织您的旅行 布达佩斯
运输
预订您的航班机票
船只租赁
住宿和停留
查找酒店
假日出租
寻找你的露营地
量身定制的旅行
沉浸式旅行
服务/现场
活动和访问
寻找医生
比较并预订住宿 HOTEL CHARLES
成员的意见HOTEL CHARLES
4.2/5
21 通知
质量/价格比
地点
洁净度
设置/氛围
服务
查找附近的酒店
与我们的合作伙伴一起寻找独一无二的住宿优惠
广告
The staff is so kind, they were really helpful and nice to us everyday we’ve met them. Cleaning ladies as well, they were nice and they always smiled at us.
The room was big, comfy and clean, they even gave us standard room even though we booked economy room, because it was currently free.
We were really happy here and we hope we’ll return! Thank you Hotel Charles!
It is quiet and the bus stops are right outside the entrance and you are in the center in 5'-10' at the most..!!!
On the day of departure for the airport, the staff prepared a full packed breakfast for us as we were leaving early!!! They moved us!!!
We highly recommend it and will choose it again in the future!!!
I was staying in the hotel for 2 months with a rental contract.
1. The hotel staff entered my room without my permission while I was away, to check the condition of the room and potentially make some repairs(repairs that I never asked for). All my valuable items were unattended. This is the violation of the rental contract, and I could have filed a police report against the staff and the hotel. If you are a hotel guest be prepared that the hotel staff might just enter your room as they please, even if you explicitely tell them not to. I received no apology from the management.
2. There was a frequent cigarette smell coming from the bathroom. After I complained the management promised to investigate, but they didn't find the source.
3. I was charged 100 USD, as I leaned my bag against the wall, and mold (as far as I can tell) grow between my bag and the wall. There were several similar stains already in the apartment on the wall. I suppose it is because of the poor ventillation in the bathroom that makes the room too humid.
4. I was charged 30 USD cleaning fee, even though I believe I left the room in the same condition as it was when I arrived. I did clean the room a couple of days ago.
5. I got woken up several times by the cleaning staff louder chatter on the corridor, I don't understand why they cannot keep their voice down.
6. They threatend their own ex-employee with legal actions when he left a negative review on google maps.(screenshot attached)
The the second to last picture is the stain caused by my bag(some mold like thing that grew between my bag and the wall), the other ones were already in the room.
Update: the manager's reply below contains a lot of inaccurate details(someone would call them blatant lies):
1. I told the staff I want to extend the contract much earlier then 1 day before expiration, I was 2 weeks before expiration, and I have the email proof of that. I also left 3 days earlier plenty of time to recoup your losses. I see you are still advertising the hotel rooms for short term rental at alberlet.hu(2 weeks after I left). Please stop lying and base your business on honesty.
2. You never denied that it was mold behind the wallpaper, how can I be responsible for mold growing in 3 different places in the house? In fact one of the picture shows a piece of the wall without the wallpaper with something black growing.
3. I already showed the stain to one of the staff (and sent pictures of it to the hotel), and the staff had no right to enter my room without my permission later(I was never asked to show it). This is against the rental contract, and against the Hungarian law.
4. I was never shown the pictures of you took before I moved in, and I never signed them.
5. Regarding the noise, I did make a complaint about your policy of letting dogs in, as I found my neighbours dog noisry(he stayed less than 1 week) I didn't not make a complaint about the employees being noisy. Your job is to train the hotel staff to try to clean the rooms without loud chatter and your job is not to vex your guests.