CERVO HOTEL - COSTA SMERALDA RESORT

Je betaald teveel geld voor een lauwe koffie en thee

Servizio e posizione al top. La camera era molto calda ma era inizio stagione e l’aria condizionata non era ancora attiva.

Splendido e accogliente.

A welcome that left much to be desired ???? but the tone changed as we went along.

I just have one question: Are you going to let my husband drink this beer that's been out of date since December 2023?!

There are a lot of questions????
The first beer I didn't check, but the second beer I just happened to look at the date.
"I said to my husband, but your beer's been out of date for 3 months!!!..."

I know that you offered the beer to my husband when he paid the bill, but I can tell you that it's forbidden to serve expired drinks to customers. Especially in a renowned hotel restaurant bar like yours!!!! I know you don't give a damn about my opinion, but you should know that we're paying for it anyway and I don't think you'd appreciate someone doing the same to you.

In any case, thank you, but in the future we won't be as interested in coming to an establishment like this because it's always the same old story.

Me alojé en dos diferentes oportunidades. En ambos casos la experiencia fue maravillosa.
Soy miembro Marriott Bonvoy y particularmente en este hotel me hacen sentir siempre bienvenido.
Las habitaciones son fantásticas, la ubicación es excelente, pero lo mas destacado es la atención del personal.
El staff es super amable, muy profesional y absolutamente servicial.
Es lo que hace la diferencia para que unas vacaciones en Costa Esmeralda sean perfectas.
IMPERDIBLE.