ENTERPRISE RENT A CAR CROATIA

Sve preporuke!

Fast, friendly, reasonable prices, knowledgeable staff. Will definitely rent here again

Amazing and friendly service from start to end. The team were relaxed, competent and beyond helpful. Great customer experience with a very human touch, which seems quite rare these days!

Avoid this company if you want to spend your vacation actually vacationing.

Bad experience for the 2nd time in a row. First one was in 2021 and we've been using other rental agencies in the meantime, but Enterprise had a really good price so we took a risk.

I booked a Mazda CX-5 or similar and got a CX-30, which is significantly smaller (can only fit one big suitcase in the trunk, compare to 3 in cx-5). Car was shaking above 130kmph, it was in bad condition, dirty, with a lots of scratches inside and out, and safety suite was not working - probably because it was too dirty but I'm not cleaning their cars.
I reached out to [email protected] and Silvio suggested to call around and see what's available - because who doesn't love doing other people's work while on vacation, right?

I called and stopped back the next day and they didn't have anything, but they said someone would call me. Nobody called.

3 days later, I called and they said they would have something tomorrow. I was given a Jeep Compass and while still in the parking lot I realized that the car has following issues: 1. right turn signal not working, 2. infotainment screen not working (climate control, radio, etc. NOT WORKING), 3. key fob battery was low and again - safety suite options were not working in this car also. I just didn't have time to talk to the wall again, so I left.

I reached back to Silvio at [email protected] to thank them for a great car they provided and got no answer since (it has been 10 days).

Bravo Enterprise!

First Time Enterprise. Last Time Enterprise. The waiting Time was longer than the Flight Time. Not acceptable.