LANNA SAMUI HOTEL
渡假村
€€
3.8/5
2025
推荐
2025
物超所值的酒店，服务无可挑剔，设施齐全的套房环绕着中央游泳池、水疗中心和餐厅
我们喜欢这个具有现代建筑风格和简洁线条的极好的机构!这个地方是温暖和温馨的。套房围绕着一个宏伟的中央游泳池排列。所有的套房都很宽敞、明亮，而且设备非常齐全。优质的床上用品、空调、智能电视，无一遗漏。朴素的装饰是一种成功。这里有一个小型的健身室和一个水疗中心。酒店内部的餐厅提供美味的早餐和创造性的美味佳肴。服务是无可挑剔的。物超所值。
你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见LANNA SAMUI HOTEL
3.8/5
19 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
Намеренно создают овербукинг и отказываются заселять в отель, никак не помогая вам и не предлагая ничего взамен.
The main areas of the hotel are nice but the rooms are dated and rundown. In one hour, we lost power 5 times and on our final night, there was no water for half hour.
The TVs in the rooms are awful - slow, u responsive, just bad.
Outside of that, the service really needs to be improved - we went to the restaurant to request a set of utensils TWO NIGHTS and even though we were in the restaurant they didn't hand us the utensils but said they'll send someone up. Twenty minutes later, nothing. Both times we had to go back to the restaurant to ask again because there are no phones in the room, so you can't call anyone.
We ordered pickup from the restaurant one night - we literally went to the restaurant to order and pick up the food then returned the dishes to the restaurant. Three items (one vegetarian starter, a falafel sandwich and a chicken sandwich) cost 1500 baht and, on top of that, they slapped a 10% service charge (even though we did all the work) and another 8% tax. Absolutely insane.
The food was OK but the whole experience was frustrating and it leaves the guests feeling gouged.
They need to do better as a 4-star resort so until they adjust their food prices and the subpar service, I would not recommend.