CA NA XICA

Hotel is beautiful. Wonderful architecture. Gorgeous pool and grounds. Hotel design and landscape are highlights. But style over substance rules here. As a for instance, either the shower door or the toilet door can be closed. But because the door is shared, one cannot ose both the shower and and toilet door at the same time.

This is NOT a 5* hotel IMHO.

Service Issues (and there are many):

Room not properly cleaned. Used coffee cups left in room. Sink not cleaned.

No bathroom amenities like tissues, Q-tips or shower caps. Big bottle of body wash was left empty for days.

Blinds not opened when room is cleaned (or should I say when bed is made).

Remote control for TV was missing(obvious quality control issue in that no one is checking whether room is in proper order).

We were give a bottle of Cava for booking directly and told we could have it whenever, just to ask. We asked one day when we were sitting at the pool. The bottle was brought to us with an ice bucket lacking almost any water or ice, and we had to open it ourselves, which is certainly easy enough for us to do, but just goes to show the level of service.

Breakfast was included and good. Proper assortment and yummy green juice. But staff was lazy and most patrons had to go an request hot breakfast options instead of wait-staff coming to the table to take the order.

Upon checking in we were told the gym was open 24hrs. The first night I was jetlagged and couldn't sleep. Went to the gym only to find it was closed.

This is a very quiet hotel. Perfect for architect enthusiasts and reading quietly by the pool.

Upon checking out, the man at the reception had to stick the credit card machine out the windows and say 'the reception here isn't so good'. After manually calculating our bill, I thought to myself he couldn"t be more correct.

Considering the cost, I would not recommend, nor return here.

Das Hotel ist außergewöhnlich schön. Das Design ist erstklassig, die Lage ist perfekt und der Poolbereich einfach fantastisch. Das gesamte Anwesen strahlt Sauberkeit und Pflege aus, und das Personal ist äußerst freundlich, zuvorkommend und kompetent.

Plutôt déçu de mon expérience que j'attendais impatiemment au vu des commentaires mirobolants. Nous sommes restés 3 nuits et avons payé près de 500€ par nuit (hors saison!) soit les premiers prix de chambres pour le Six Senses à titre de comparaison. Or on en est très très loin.... Nourriture incluant le petit déj pas mal rien d'exceptionnel (vous me direz elle est immonde au Six Senses), service sympathique mais pareil moyen - peu loquace voire parfois désagréable, chambres basique mis à part des SDB un peu originales, murs extérieurs blancs ou la rouille commence à poindre, emplacement sans aucun intérêt sur l'île, aucune vue etc... A noter par contre la tenue parfaite des jardins de la propriété et çà c'est un vrai plaisir. Equipe de jardiniers de qualité. Egalement une belle piscine non chauffée pour ceux qui apprécient. Je sais que pour ce type d'établissement l'équation économique est difficile et qu'Ibiza est le type de destination ou la valeur du l'argent et du service sont en train de disparaître mais je maintiens mon 3 étoiles. Le rapport qualité / prix de cet établissement qui jouit pourtant de certains actifs n'est pas bon voire médiocre.

حسنا

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